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RadMenu won't work on production machine

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This is a migrated thread and some comments may be shown as answers.

ChuckRock asked on 02 Apr 2012, 06:36 PM

Hi,

I've gotten a simple radmenu to work fine on my development computer, but when it is uploaded to the production machine, the RadMenu will not respond to postback. The radmenu is embedded in a master page that will then control what web pages the user goes to based on the selection from the menu. Right now the 'Login' and 'Default' pages don't have anything but a marker to see if they load...

I'm just trying to get the basic framework working before fleshing out the menus and pages...

Since it works in VS2010 on my dev machine, I can't see why I would be having trouble on the production computer... (2008R2/ IIS7)

See below for code sample.

Thanks so much for looking at it... I'm stumped.

Master.Master

<%@ Master Language="VB" CodeFile="Master.master.vb" Inherits="Master" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head runat="server">

<title> Pc. </title>

<link href="~/Styles/Pc/Site.css" rel="stylesheet" type="text/css"/>

<asp:ContentPlaceHolder id="head" runat="server">

</asp:ContentPlaceHolder>

</head>

<body>

<script type="text/javascript"> var flag = false;</script>

<script type="text/javascript">

var AjaxIsActive = false;

function RequestSent() {

if (!AjaxIsActive) {

AjaxIsActive = true;

}

else {

alert('Wait for Page to Load');

return false;

}

function ResponseEnd() {

AjaxIsActive = false;

}

</script>

<form id="form1" runat="server">

<center>

<div id="Header">

<telerik:RadScriptManager ID="RadScriptManager1" Runat="server">

</telerik:RadScriptManager>

<telerik:RadFormDecorator ID="RadFormDecorator1" runat="server" Skin="Office2010Blue" EnableRoundedCorners="true"/>

<table id="header">

<tr>

<td align="left" style="width:300px">

<img src="./Images/Pc/Logo.png" alt=""/>

</td>

<td valign="bottom" align="right">

<table>

<tr>

<td>

<telerik:RadMenu ID="Menu1" Runat="server" EnableRoundedCorners="true">

</telerik:RadMenu>

</td>

</tr>

</table>

</td>

</tr>

</table>

</div>

<div>

<asp:ContentPlaceHolder id="ContentPlaceHolder1" runat="server">

</asp:ContentPlaceHolder>

</div>

<asp:Label ID="Label1" runat="server" Text=""></asp:Label>

</center>

</form>

<script type="text/javascript"> flag = true;</script>

</body>

</html>

Master.Master.VB

Imports System

Imports System.Web.UI.WebControls

Imports Telerik.Web.UI

Partial Class Master

Inherits System.Web.UI.MasterPage

Protected Sub Page_Load(sender As Object, e As System.EventArgs) Handles Me.Load

If Not IsPostBack Then

Menu1.LoadContentFile("~/App_Data/InMenu.xml")

End If

If HttpContext.Current.User.Identity.IsAuthenticated = True Then

Try

Menu1.FindItemByText("Login").Text = "Logout"

Catch

End Try

'MenuToggle("Gap", True, True)

End If

' Label1.Text += "1"

End Sub

Private Sub MenuToggle(ByVal theButton As String, ByVal theStatus As Boolean, ByVal theVisibility As Boolean)

Menu1.FindItemByText(theButton).Enabled = theStatus

Menu1.FindItemByText(theButton).Visible = theVisibility

End Sub

Protected Sub Menu1_ItemClick(sender As Object, e As Telerik.Web.UI.RadMenuEventArgs) Handles Menu1.ItemClick

Label1.Text += "2"

Select Case e.Item.Text

Case "Login" : Response.Redirect("~/Login.aspx")

Case "Logout" : FormsAuthentication.SignOut()

Response.Redirect("~/Default.aspx")

End Select

Label1.Text += "3"

End Sub

End Class

12 Answers, 1 is accepted

answered on 10 Mar 2014, 03:36 PM

I had a similar problem when we recently began upgrading our server to Windows Server 2012. We have put off upgrading our telerik libraries because newer versions had problems on our Windows Server 2003 box. When I moved our site to the new machine the new application pool defaulted to .NET 4.0 and the RadMenus were not displaying correctly. Like Chuck I was able to correct the problem by pointing the pool to an older version of .NET. Does anyone know what versions of the Telerik libraries are compatible with .NET 4.0? I would like to start getting everything updated.

Nick

answered on 11 Mar 2014, 02:11 PM

Currently the site is running on Windows server 2012 in .NET Framework version 2.0.50727. The site is referencing libraries Telerk.Web.Design, Telerk.Web.UI, and Telerk.Web.UI.Skins Versions 2012.2.912.35. The runtime version corresponds to the .NET version. By default when I first set up the site on the new 2012 server it defaulted the .NET Framework version to 4.0.30319. As long as that was set the menus displayed like Chuck described.

Before the change I did get reports from users who were seeing something similar. Not all users were experiencing the same problem and I wasn't able to identify a local setting that was causing the issue for those who did report issues. One said all they had to do was refresh their browser to solve the problem. I'm sorry I don't have more details but was wondering if you know of other problems with these older libraries and newer browsers or operating systems. I believe at least one user was using a tablet.

Nick

answered on 15 Jun 2016, 05:37 AM

Hi,

I'm Using Radmenu in my master page, after deploying my application, the menu and content works fine on my machine, but unfortunately I can't able to see the menu in mobile only main content is visible. I have VS2015 and framework 4.5.2, my code snippet below,

<form id="form1" runat="server">

<telerik:RadScriptManager runat="server"></telerik:RadScriptManager>

<div id="wrapper">

<telerik:RadPageLayout runat="server" ID="MasterLayout" GridType="Fluid">

<Rows>

<%--Header--%>

<telerik:LayoutRow CssClass="header">

<Columns>

<%--Logo--%>

<telerik:LayoutColumn Span="2" SpanMd="3" SpanSm="12" SpanXs="12">

<a href="#" class="logo">

<img src="images/Koala.jpg" alt="site logo" />

</a>

</telerik:LayoutColumn>

<%--Main Nav--%>

<telerik:LayoutColumn style="Padding-left:90%;">

<telerik:RadLabel ID="lblUser" runat="server" Style="text-align:center" Font-Size="Larger"></telerik:RadLabel>

<asp:LinkButton ID="btnLogout" runat="server" OnClick="btnLogout_Click">[Logout]</asp:LinkButton>

</telerik:LayoutColumn>

</Columns>

</telerik:LayoutRow>

<%--Main--%>

<telerik:LayoutRow>

<Columns>

<%--Sidebar--%>

<telerik:LayoutColumn Span="2">

<telerik:RadMenu runat="server" RenderMode="Auto" ID="RadMenu1" Flow="Vertical" DataNavigateUrlField="Navigation_URL" CssClass="RadMenus menuPane"

DataSourceID="SqlDataSource1" DataFieldID="ID" DataFieldParentID="Parent_Menu"

DataTextField="Application_Menu" Style="z-index: 5 ;width:120%" EnableRoundedCorners="true"

EnableShadows="true" EnableTextHTMLEncoding="true">

</telerik:RadMenu>

</telerik:LayoutColumn>

<%--Content--%>

<telerik:CompositeLayoutColumn Span="10" SpanMd="12" SpanSm="12" SpanXs="12">

<Content>

<asp:ContentPlaceHolder ID="MainMenu" runat="server">

</asp:ContentPlaceHolder>

<asp:ContentPlaceHolder ID="LeftMenu" runat="server">

</asp:ContentPlaceHolder>

</Content>

</telerik:CompositeLayoutColumn>

</Columns>

</telerik:LayoutRow>

</Rows>

</telerik:RadPageLayout>

</div>

<asp:SqlDataSource runat="server" ID="SqlDataSource1" ConnectionString="<%$ ConnectionStrings:dbConnectionString %>"

ProviderName="System.Data.SqlClient" SelectCommand="SELECT * FROM [Application_Menu] as app_menu where (User_Id=@User_Id) order by app_menu.Order_ID ">

<SelectParameters>

<asp:SessionParameter Name="User_Id" Type="String" SessionField="User_Id" />

</SelectParameters>

</asp:SqlDataSource>

</form>

I tried changing the framework version and application pool, but no moves...

Please help me as soon as possible..

Thanks in advance,

Archie.