Pavlina & Teleriik Support Team,
We have an issue with radgrid filtering reproduced as below. This was implemented exactly as described in your demo except we added grid inbuilt filtering.
Demo Link: http://demos.telerik.com/aspnet-ajax/tooltip/examples/targetcontrolsandajax/defaultcs.aspx
Issue as below.
http://www.realtygrouper.com/SuggestDeals.aspx
1) WITHOUT FILTERING when u hover over the title col u get the tooltip data as per design for the correct Product ID. No Issues
2) Issue: When you filter on any col. lets say Title col and get a filtered subset of rows and then u hover over u get the tooltip but this is showing data for incorrect ProductID. For some reason it appears the ProductID mapped to the row during the initial grid itemdatabound event is not get updated when the filtering occurs causing the grid to pass the incorrect ProductID to the RadTooltipManager.
This is a critical issue for us. Pls advise quick resolution.
Thx,
Harry
We have an issue with radgrid filtering reproduced as below. This was implemented exactly as described in your demo except we added grid inbuilt filtering.
Demo Link: http://demos.telerik.com/aspnet-ajax/tooltip/examples/targetcontrolsandajax/defaultcs.aspx
Issue as below.
http://www.realtygrouper.com/SuggestDeals.aspx
1) WITHOUT FILTERING when u hover over the title col u get the tooltip data as per design for the correct Product ID. No Issues
2) Issue: When you filter on any col. lets say Title col and get a filtered subset of rows and then u hover over u get the tooltip but this is showing data for incorrect ProductID. For some reason it appears the ProductID mapped to the row during the initial grid itemdatabound event is not get updated when the filtering occurs causing the grid to pass the incorrect ProductID to the RadTooltipManager.
This is a critical issue for us. Pls advise quick resolution.
Thx,
Harry
6 Answers, 1 is accepted
0
harpreet
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answered on 21 May 2012, 08:00 PM
Pavilna & Telerik SUpport Team,
Can i pls get an update on the issue below?
Thx,
Harry
Can i pls get an update on the issue below?
Thx,
Harry
0
Hi Harry,
At this point to be able to investigate the cause of this issue it will be best if you can open a regular support ticket and send us a sample runnable project which demonstrates it. We will debug it locally and will advice you further.
Thank you!
Greetings,
Pavlina
the Telerik team
At this point to be able to investigate the cause of this issue it will be best if you can open a regular support ticket and send us a sample runnable project which demonstrates it. We will debug it locally and will advice you further.
Thank you!
Greetings,
Pavlina
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Sudhir
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answered on 01 Nov 2012, 04:12 PM
Hi Telerik,
I am encountering the exact same issue, any resolution for this?
Sudhir
I am encountering the exact same issue, any resolution for this?
Sudhir
0
Hello,
To be able to provide a solution for the problem you encounter we will need to replicate it first. Therefore, we need a sample runnable project which we can debug and find what is causing it. Otherwise it will be hard to determine the cause for the problem.
Kind regards,
Pavlina
the Telerik team
To be able to provide a solution for the problem you encounter we will need to replicate it first. Therefore, we need a sample runnable project which we can debug and find what is causing it. Otherwise it will be hard to determine the cause for the problem.
Kind regards,
Pavlina
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
0
Therese Estopare
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answered on 02 May 2013, 07:24 PM
I also have this problem. Do I need to create sample project and submit to support? Or has the issue been resolved?
*The problem only occurs in IE, not Chrome or FireFox. I'm using product version 2013.1.403.40
Thanks,
Therese
*The problem only occurs in IE, not Chrome or FireFox. I'm using product version 2013.1.403.40
Thanks,
Therese
0
Hello Therese,
As suggested in the previous post you can open a support ticket and send us a project. Another option is to provide the problematic code and a live url where the issue can be observed. We will inspect it locally and will get back to you with additional information.
Kind regards,
Pavlina
the Telerik team
As suggested in the previous post you can open a support ticket and send us a project. Another option is to provide the problematic code and a live url where the issue can be observed. We will inspect it locally and will get back to you with additional information.
Kind regards,
Pavlina
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.