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RadGrid all groups expand by opening user control edit form

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Mark Okuns
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Mark Okuns asked on 29 Apr 2010, 10:33 AM
Hi,

I am experiencing the following problem. I have an editable grid with grouping. If the grid is collapsed and if I expand a group and then make a click to edit the item, then the User Control Edit Form is opened for the selected item (expected behaviour) and the grid expands (not expected behaviour). How can I prevent that the grid expands in this case?

Regards,
Mark

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Yavor
Telerik team
answered on 04 May 2010, 10:00 AM
Hello Mark,

I tested the setup locally, and the described behavior was not displayed.
Basically, when editing, the control is rebound, and the groups are reinitialized to their original state.
Thus, the behavior in question should not be observed.
If the issue persists, you can open a formal support ticket, and send us a small working project, demonstrating your setup, and showing the unwanted behavior.
We will debug it locally, and get back to you with more information on the matter.

Sincerely yours,
Yavor
the Telerik team

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Mark Okuns
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answered on 06 May 2010, 03:10 PM
Hello Yavor,

Thank you for comments. I would like to know, if telerik charges for formal support tickets.

Sincerely yours,
Mark
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Yavor
Telerik team
answered on 12 May 2010, 07:24 AM
Hi Mark,

No, the support is free of charge - there you can attach a sample project, which we will be reviewing further, in order to find the cause of the unwanted behavior, and advise you further.

Greetings,
Yavor
the Telerik team

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Yavor
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Mark Okuns
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