Mark Okuns
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Mark Okuns
asked on 29 Apr 2010, 10:33 AM
Hi,
I am experiencing the following problem. I have an editable grid with grouping. If the grid is collapsed and if I expand a group and then make a click to edit the item, then the User Control Edit Form is opened for the selected item (expected behaviour) and the grid expands (not expected behaviour). How can I prevent that the grid expands in this case?
Regards,
Mark
I am experiencing the following problem. I have an editable grid with grouping. If the grid is collapsed and if I expand a group and then make a click to edit the item, then the User Control Edit Form is opened for the selected item (expected behaviour) and the grid expands (not expected behaviour). How can I prevent that the grid expands in this case?
Regards,
Mark
3 Answers, 1 is accepted
0
Hello Mark,
I tested the setup locally, and the described behavior was not displayed.
Basically, when editing, the control is rebound, and the groups are reinitialized to their original state.
Thus, the behavior in question should not be observed.
If the issue persists, you can open a formal support ticket, and send us a small working project, demonstrating your setup, and showing the unwanted behavior.
We will debug it locally, and get back to you with more information on the matter.
Sincerely yours,
Yavor
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
I tested the setup locally, and the described behavior was not displayed.
Basically, when editing, the control is rebound, and the groups are reinitialized to their original state.
Thus, the behavior in question should not be observed.
If the issue persists, you can open a formal support ticket, and send us a small working project, demonstrating your setup, and showing the unwanted behavior.
We will debug it locally, and get back to you with more information on the matter.
Sincerely yours,
Yavor
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Mark Okuns
Top achievements
Rank 1
Rank 1
answered on 06 May 2010, 03:10 PM
Hello Yavor,
Thank you for comments. I would like to know, if telerik charges for formal support tickets.
Sincerely yours,
Mark
Thank you for comments. I would like to know, if telerik charges for formal support tickets.
Sincerely yours,
Mark
0
Hi Mark,
No, the support is free of charge - there you can attach a sample project, which we will be reviewing further, in order to find the cause of the unwanted behavior, and advise you further.
Greetings,
Yavor
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
No, the support is free of charge - there you can attach a sample project, which we will be reviewing further, in order to find the cause of the unwanted behavior, and advise you further.
Greetings,
Yavor
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.