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RadEditor Tools suddently disabled

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Dave
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Dave asked on 15 May 2012, 03:19 PM
I'm running RadEditorSharepoint v4.5.6.0 in our production environment.  Does that employ the now unsupported ASP.NET radEditor?  We're updating soon, but in the meantime all the tools appear to have been disabled in the UI.  I checked the ListToolsFile and nothing seems off.  Both "EnhancedToolbar" and "BasicToolbar" are enabled. 

I saw something similar to this where the developer fixed it by replacing the default script manager with the radscriptmanager, but I'm not sure I know how to do that from a MOSS list form. 

We're going to try updating the version and hoping for the best, but if anyone has some relevant advice, I'd love to hear it. 

Something similar to this happened with the new version on an associate's machine, but in that case it was only him, so we chalked it up to some kinda javascript caching or permissions issue; however, this is happening for everyone and I've checked it in IE 8, 8 compatibility view, and 7, so I don't think it's a browser problem.

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Rumen
Telerik team
answered on 17 May 2012, 03:06 PM
Hello,

I am not aware of this problem, but you should know that RadEditor for MOSS 4.5.6 does not have any code that will deactivate or disable its features.

If you would like you can uninstall and install the live version and see whether this will fix the problem.

I also answered your other forum thread: Blank Editor 5.8.

Kind regards,
Rumen
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