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RadEditor toolbar dropdowns not working
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This is a migrated thread and some comments may be shown as answers.
Chamara
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Chamara asked on 20 Dec 2018, 02:17 AM

I'm trying to use RadEditor.

<telerik:RadEditor runat="server" ID="RadEditor1" Skin="Silk" Height="675px" DialogHandlerUrl="~/Telerik.Web.UI.DialogHandler.axd"
        Toolsfile="/common/_private/config/TelerikToolsFile.xml" ContentFilters="EncodeScripts"
        ExternalDialogsPath="/common/controls/TelerikEditorDialogs/" ContentAreaMode="iframe"
        EnableResize="false" OnClientPasteHtml="OnClientPasteHtml" OnClientLoad="OnClientLoad" >         
</telerik:RadEditor>

It's returning an error when I click on Fonts dropdown and it doesn't show the dropdown values. See the attachment

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Rumen
Telerik team
answered on 20 Dec 2018, 09:08 AM
Hi Chamara,

Can you try to temporary remove the following properties to check whether the problem is due to some custom code or configuration:

DialogHandlerUrl="~/Telerik.Web.UI.DialogHandler.axd"
Toolsfile="/common/_private/config/TelerikToolsFile.xml" 
ExternalDialogsPath="/common/controls/TelerikEditorDialogs/" 
OnClientPasteHtml="OnClientPasteHtml"
OnClientLoad="OnClientLoad"

If the removal of the above properties does not solve the error, try the latest version 2018.3.910.

If the problem still persists after upgrading to 2018.3.910, see whether you are not using jQuery 3 on the page with the control.

If nothing helps, please provide a simple project which reproduces the error. I will debug it locally and provide a solution.

Best regards,
Rumen
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Chamara
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Rumen
Telerik team
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