[Solved] radEditor Table Wizard 'Sys' is undefined

[Paul J]

When a user clicks on "Table Wizard" it brings up the dialog box for the Table Wizard. However, it throws a 'Sys' is undefined javascript error. At this point the tabs within the dialog box do not do anything when clicked, nor does the first tab "Table Design" show anything other than a few labels.

Any ideas? I have the following httpHandlers within my web.config:

<add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Version=2008.03.1314.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" verb="*" validate="false" />
      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />

haven't been able to figure it out. I also have the "Editor Dialogs" folder within my web root. and I have the xml tools file within the web root as well. Am I missing some files within my web root, or is it a specific setting or something I'm missing?

Thanks.

[Nikolay Raykov]

Hi Paul,

I tried to reproduce your problem but to no avail. You should not be getting such error with the configuration that you have set.

I suggest to open a support ticket and send us a sample working version of your project where this behavior can be observed. We will do our best to help you.

All the best,
Nikolay Raykov
the Telerik team

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[TCF Schepers]

Hi Nikolay,

Has this problem been resolved in the meanwhile? I'm getting the same type of error when I'm trying to open any dialog from the RadEditor. VS2008 gives me the options to continue with the operation, however if I do that, I get multiple javascript errors.

Thanks in advance,

Regards,
Thomas Schepers

[Lini]

Hello,

A "Sys is undefined" error in the editor dialogs can mean one of two things - either the ASP.NET AJAX ScriptResource.axd handler is not configured correctly and the dialog scripts are not sent to the browser, or your site's web.config is using the <xhtmlConformance> element. If you have this element, remove it and the editor dialogs should be OK. If you have errors with the ScriptResource handler, make sure that your web.config is configured to support ASP.NET AJAX - http://www.asp.net/AJAX/Documentation/Live/ConfiguringASPNETAJAX.aspx

Best wishes,
Lini
the Telerik team

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