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radeditor is greyed out and i cant type in it

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Shakila Khan
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Shakila Khan asked on 29 Sep 2013, 05:11 AM
Rad editor is greyed out and i cant type in it in ie9 v9.0.8112.16421 since last Thursday at 5pm local time. I couldnt even type this in your forum and i had to use my phone to do so

As soon as i run an application that has this rad editor i get this error

The process or thread has changed since last step in the },get_contentareaelement:function(){if((this.get_ etc

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Dobromir
Telerik team
answered on 02 Oct 2013, 12:13 PM
Hi Shakila,

We are not aware of such problem and you are the first one to report it. Could you please provide more detailed information on the subject?
  • Which version of RadControls for ASP.NET AJAX and .NET Framework are used in the application?
  • Do you experience this issue only under IE9 or other browsers as well?
  • Could you try to disable the running browser plug-ins and antivirus software (if any), and see if the problem still exists?
  • Could you please provide the exact steps the need to be executed in order to reproduce the issue?
  • Could you please provide a simple fully runnable project reproducing the problem so we can investigate it further?

Looking forward to hearing from you,
Dobromir
Telerik
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Dobromir
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