radeditor is greyed out and i cant type in it

2 posts, 1 answers
  1. Shakila Khan
    Shakila Khan avatar
    1 posts
    Member since:
    Aug 2012

    Posted 29 Sep 2013 Link to this post

    Rad editor is greyed out and i cant type in it in ie9 v9.0.8112.16421 since last Thursday at 5pm local time. I couldnt even type this in your forum and i had to use my phone to do so

    As soon as i run an application that has this rad editor i get this error

    The process or thread has changed since last step in the },get_contentareaelement:function(){if((this.get_ etc
  2. Answer
    Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 02 Oct 2013 Link to this post

    Hi Shakila,

    We are not aware of such problem and you are the first one to report it. Could you please provide more detailed information on the subject?
    • Which version of RadControls for ASP.NET AJAX and .NET Framework are used in the application?
    • Do you experience this issue only under IE9 or other browsers as well?
    • Could you try to disable the running browser plug-ins and antivirus software (if any), and see if the problem still exists?
    • Could you please provide the exact steps the need to be executed in order to reproduce the issue?
    • Could you please provide a simple fully runnable project reproducing the problem so we can investigate it further?

    Looking forward to hearing from you,
    Dobromir
    Telerik
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