I have implemented URL rewriting for my site. It wasn't working so I asked my host to have a look at it for me. They said they needed to
add a wildcard mapping for .net, which will mean
all file extensions are processed by
.net.
I gave them the go ahead and once they had done this my URL rewriting started working.
The issue is that since they did that, none of the RadControls are being displayed. Instead they have changed to normal .net controls. I first noticed this with the form redecorator and then realised it is every control.
I am not sure whether it is because of the wildcard, but it just seems like too much of a coincidence that we changed that and then this started happening.
I have tested the site on my machine and it works as expected.
I removed all references to the telerik.web.ui and then added the latest version and tested this. Again it worked on my server, but as soon as it was uploaded, I was experiencing the same issues.
Is there a solution?
I gave them the go ahead and once they had done this my URL rewriting started working.
The issue is that since they did that, none of the RadControls are being displayed. Instead they have changed to normal .net controls. I first noticed this with the form redecorator and then realised it is every control.
I am not sure whether it is because of the wildcard, but it just seems like too much of a coincidence that we changed that and then this started happening.
I have tested the site on my machine and it works as expected.
I removed all references to the telerik.web.ui and then added the latest version and tested this. Again it worked on my server, but as soon as it was uploaded, I was experiencing the same issues.
Is there a solution?
2 Answers, 1 is accepted
0
Hi Jaymie,
It seems that most probably the CSS files (and possibly JavaScript files as well) for the controls are not loaded. But this is just a guess.
Could you please open up a support ticket and provide some further info.
A live URL where we can see the problem will be most helpful for us to troubleshoot. If you can not provide a URL you can try to review the requests through a tool like Fiddler and see if you get any errors.
Please also review this help topic on Web Resources Troubleshooting for details.
Sincerely yours,
Ivo
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
It seems that most probably the CSS files (and possibly JavaScript files as well) for the controls are not loaded. But this is just a guess.
Could you please open up a support ticket and provide some further info.
A live URL where we can see the problem will be most helpful for us to troubleshoot. If you can not provide a URL you can try to review the requests through a tool like Fiddler and see if you get any errors.
Please also review this help topic on Web Resources Troubleshooting for details.
Sincerely yours,
Ivo
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
0
Jaymie
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answered on 03 Sep 2009, 02:47 PM
Hi,
we can close this, I have figured out what it was.
I changed the wildcard back and it sorted it out, so there is no issue anymore.
we can close this, I have figured out what it was.
I changed the wildcard back and it sorted it out, so there is no issue anymore.