Nirmal kumar
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Nirmal kumar
asked on 14 Nov 2013, 04:32 AM
Hi,
We are trying to the ShowSound property of the rad notification control.
It works like charm on desktop browsers, but when we access the same web page from any tablet / smart mobile no sound is audible. We even tried the demo page on the devices but no sound. http://demos.telerik.com/aspnet-ajax/notification/examples/configurator/defaultcs.aspx
Could anyone explain why and how to enable the sound from devices?
Best Regards,
Nirmal
We are trying to the ShowSound property of the rad notification control.
It works like charm on desktop browsers, but when we access the same web page from any tablet / smart mobile no sound is audible. We even tried the demo page on the devices but no sound. http://demos.telerik.com/aspnet-ajax/notification/examples/configurator/defaultcs.aspx
Could anyone explain why and how to enable the sound from devices?
Best Regards,
Nirmal
1 Answer, 1 is accepted
0
Hi Nirmal,
Thank you for bringing this issue to our attention.
The reason RadNotification plays no sound on mobile devices is that it uses ".wav" audio format, which unfortunately is not supported by most of the mobile devices browsers.
This limitation can be verified on the following test page.
I have logged the issue as a feature request in our Public Feedback Portal. You can track its status, comment and vote for it here.
Please, excuse us for the inconveniences caused by this issue.
As a small token of gratitude for reporting it, I have updated your Telerik points accordingly.
Regards,
Telerik
Thank you for bringing this issue to our attention.
The reason RadNotification plays no sound on mobile devices is that it uses ".wav" audio format, which unfortunately is not supported by most of the mobile devices browsers.
This limitation can be verified on the following test page.
I have logged the issue as a feature request in our Public Feedback Portal. You can track its status, comment and vote for it here.
Please, excuse us for the inconveniences caused by this issue.
As a small token of gratitude for reporting it, I have updated your Telerik points accordingly.
Regards,
Telerik
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