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[Solved] Published Telerik Project will not work

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John Marcellus
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John Marcellus asked on 24 Aug 2009, 02:36 AM
Good Evening,
                        I have a project where I am using the Tree Navigation and the Calendar functions that are working just fine when compiled on my local machine using a remote SQL box. I go to publish the project to my IIS6 front end and I can access the html files of the web app just fine but any ASP pages I try to access it breaks. I strip out Telerik and it works just fine. Any ideas? I really like the product, I am just having difficulties getting to work. I downloaded the CHM file and it will not show any information in the main viewing window for me.

Thank you for any suggestions or help,

John M.
    <httpHandlers> 
      <remove path="*.asmx" verb="*" /> 
      <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" /> 
      <add path="*.xml" verb="*" type="System.Web.HttpForbiddenHandler" /> 
      <add path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" validate="false" /> 
      <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" /> 
      <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" /> 
      <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" /> 
      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" /> 
      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" /> 
    </httpHandlers> 
    <httpModules> 
      <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" /> 
      <add name="RadCompression" type="Telerik.Web.UI.RadCompression" /> 
    </httpModules> 

 
  <system.webServer> 
    <validation validateIntegratedModeConfiguration="false" /> 
    <modules> 
      <remove name="ScriptModule" /> 
      <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" /> 
      <add name="RadCompression" type="Telerik.Web.UI.RadCompression" /> 
    </modules> 
    <handlers> 
      <remove name="WebServiceHandlerFactory-Integrated" /> 
      <remove name="ScriptHandlerFactory" /> 
      <remove name="ScriptHandlerFactoryAppServices" /> 
      <remove name="ScriptResource" /> 
      <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
      <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0" /> 
      <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0" /> 
      <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0" /> 
      <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0" /> 
      <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode,runtimeVersionv2.0" /> 
      <add name="ChartImage_axd" verb="*" preCondition="integratedMode" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" /> 
      <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" /> 
 
    </handlers> 
  </system.webServer> 

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John Marcellus
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answered on 25 Aug 2009, 02:19 AM
I just added my web.config to the above post for anyone to take a look at and point me in the right direction.

John
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Paul
Telerik team
answered on 26 Aug 2009, 07:02 AM
Hi John,

I noticed that you have already open a separate support ticket on the matter. I think it will be better to keep the communication in it.

In addition, please note that all forum posts and support tickets are reviewed by the Telerik support staff and you will get the needed attention. Posting the same question in several places slows us down in our responses as we need to review all of them and write back, losing valuable minutes. This in turn results in slower response times and poorer service. We appreciate your understanding in this matter and look forward to providing you with the best support!

Kind regards,
Paul
the Telerik team

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John Marcellus
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Paul
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