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Prometheus Q3 Installation

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nickWorld
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nickWorld asked on 17 Jan 2008, 11:52 AM
Hi,

I get some "FDI Server " error, while installating Q3 Prometheus.

Size of the EXE is : 106,634,368 bytes . I am using Developer version.

However installation keeps rolling back. I did installed Q3 futures, now I removed it and trying to reinstall but the problem stays. When I had futures installed it was giving option to Repair etc.

Best Regards.

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Paul
Telerik team
answered on 18 Jan 2008, 08:05 AM
Hi nickWorld,

This error occurs if, for some reason, the Setup program is unable to extract one or more files from the cabinet files because the files are corrupt. Then you can just download again the file and install. However, in some cases the error would just be repeated and in most cases on any program you try to install. Then we can point to a Window Installer problem.

How to resolve Common "Windows Installer" Problems 
http://support.microsoft.com/default.aspx/kb/555175

In addition, in order to avoid further download problems I would suggest using a download manager (FlashGet, GetRight, or another) to download the files. Please note that you have to be logged in your Client.net account for the download to start.

One other thing you might check is to see if the file has been blocked by windows. Right-click the installation .exe and choose properties then see if there is a button that says "unblock".

I hope this will help you get over this problem.

Best wishes,
Paul
the Telerik team

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