Problems with Upgrade?

3 posts, 0 answers
  1. Aaron C
    Aaron C avatar
    23 posts
    Member since:
    Sep 2009

    Posted 26 Aug 2010 Link to this post

    Hello, today I upgraded my fully functioning FileExplorer to the new version, using the installer Telerik.Web.UI_2010_2_826_Dev.msi.  First there was a build error because there is no longer a PageSize property on the FileExplorer, no big deal I just removed it.  The bigger problem I'm noticing is that my MoveFile and MoveFile methods in my custom content provider no longer work.  The values passed in as path and newpath are incorrect, and do not contain the path separator.  I am using
    as my PathSeparator, and I'm wondering if that is causing problems.  I didn't see anything in the documentation about these changes with the upgrade.  I have tried uninstalling and reinstalling and these problems still exist.  Did I use the wrong installer or am I doing something else wrong here?
  2. Fiko
    Fiko avatar
    1406 posts

    Posted 01 Sep 2010 Link to this post

    Hello Aaron,

    The recent version of the Telerik.Web.UI assembly is 2010.2.826 exactly. The  PageSize property do exist in that version and I am not quite sure what is causing the problem on your side. This is why, could you please check these:
    • There are 3 versions of the Telerik.Web.UI.DLL file - 2010.2.826.20, 2010.2.826.35, 2010.2.826.40, The last two digits shows the target version of the .NET framework, so could you please check whether you use the right assembly for your application?
    • Could you please explicitly check the Telerik.Web.UI.DLL located into your BIN folder? I ask you this because, by default, the application will use that DLL file no matter what version is installed in the GAC.
    In case that the above suggestions do not help, could you please open a new support ticket and send me a project (including the Telerik assembly) which shows the issue? I will check it and do my best to provide a working solution as soon as possible.

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  3. Aaron C
    Aaron C avatar
    23 posts
    Member since:
    Sep 2009

    Posted 15 Sep 2010 Link to this post

    Hi Fiko,

    Thanks for your help,  I had uninstalled the new version, and today I reinstalled the new version and I am not seeing these problems any more.  Not sure what I had wrong but it's fixed now, Thanks!
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