[Solved] Problem with Export when using IE

[Pascal]

Hi,
my problem is when i try to export my grid when it has already been export, my browser freeze. The export format doesn't matter.
But if i close the first export file before export the grid, it works.
It happen only in Internet Explorer. I have version 7.
With Firefox, i can have as many export file that i want at the same time without closing one.

Thank you in advance

[Daniel]

Hello Pascal,

I tried to reproduce the mentioned issue using the PDF export to no avail. Could you please provide step-by-step instruction or runnable sample project?

Regards,
Daniel
the Telerik team

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[Pascal]

Hi

thank you for respond

The formats i use is Excel, ExcelML, Word and CSV.

Step 1 : Click on one of the export button (example : Export to Word)
Step 2 : Click on Open --> the file open
Step 3 : I come back to my page and click on an other button (example : Export to ExcelML) the first file pop and my browser freeze and when i want to close it, a Windows Internet Explorer error pop
--------
This window is busy.
Closing this window may cause some problems.

Do you want to close it anyway?
OK  - Cancel
-------

[Pascal]

I worked around the problem by always setting OpenInNewWindow=true and not displaying the checkbox but ill take any better solution.
Can it be a configuration problem with IE? cause i tested it with all other browsers and it worked perfectly.
Thank you

[Daniel]

Hello Pascal,

I'm glad you managed to sidestep the problem on your own. Currently I haven't got a better suggestion for you, but we will investigate this behavior further as soon as we reproduce it locally.

Best regards,
Daniel
the Telerik team

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[Swati]

I am unable to export radgrid content in IE browsers but the same code is working fine in chrome and Firefox.

Protected Sub RadGridList_ItemCommand(ByVal sender As Object, ByVal e As Telerik.Web.UI.GridCommandEventArgs) Handles RadGridList.ItemCommand<br><br>            Select Case e.CommandName<br>                Case Telerik.Web.UI.RadGrid.ExportToExcelCommandName<br>                    ExportSettings()<br>                    RadGridList.MasterTableView.ExportToExcel()<br>                Case Telerik.Web.UI.RadGrid.ExportToCsvCommandName<br>                    ExportSettings()<br>                    RadGridList.MasterTableView.ExportToCSV()<br>                Case Telerik.Web.UI.RadGrid.ExportToWordCommandName<br>                    ExportSettings()<br>                    RadGridList.MasterTableView.ExportToWord()<br>                Case Telerik.Web.UI.RadGrid.ExportToPdfCommandName<br>                    RadGridList.ClientSettings.Scrolling.AllowScroll = "False"<br>                    RadGridList.ClientSettings.Scrolling.UseStaticHeaders = "False"<br>                    ExportSettings()<br>                    RadGridList.MasterTableView.ExportToPdf()<br>                Case "Refresh"<br>                    ScriptManager.RegisterClientScriptBlock(Me.Page, GetType(String), "refresh", "refresh();", True)<br>                Case RadGrid.FilterCommandName<br>                    If (TypeOf e.CommandArgument Is Pair) Then<br>                        Dim objpair As Pair = DirectCast(e.CommandArgument, Pair)<br>                        FilterExpression = objpair.First.ToString<br>                        FilterValue = objpair.Second.ToString<br>                    End If<br>            End Select<br>        End Sub<br>        Private Sub ExportSettings()<br>            RadGridList.ExportSettings.ExportOnlyData = True<br>            RadGridList.ExportSettings.HideStructureColumns = True<br>            RadGridList.ExportSettings.IgnorePaging = True<br>            RadGridList.ExportSettings.OpenInNewWindow = True<br>            If actionVisibleYN Then<br>                RadGridList.MasterTableView.GetColumn("Actions").Visible = False<br>            Else<br>                RadGridList.MasterTableView.GetColumn("ImageCol").Visible = False<br>            End If<br>            If BlnSelectCol Then<br>                Dim gridtmpcol As GridTemplateColumn<br>                gridtmpcol = RadGridList.MasterTableView.GetColumn("Chkbox")<br>                gridtmpcol.Visible = False<br>            End If<br>            isExport = True<br>            RadGridList.ShowGroupPanel = False<br>            RadGridList.MasterTableView.ShowFooter = False<br>            RadGridList.GridLines = GridLines.Both<br>            RadGridList.Rebind()<br>        End Sub<br><br>  Protected Sub RadGridList_ExportCellFormatting(sender As Object, e As Telerik.Web.UI.ExportCellFormattingEventArgs) Handles RadGridList.ExportCellFormatting<br>          <br>            If ShowGroupPanel Then<br>                TryCast(RadGridList.MasterTableView.GetItems(GridItemType.Header)(0), GridHeaderItem).Cells(0).Visible = False<br>                For Each gpheaderItem As GridGroupHeaderItem In RadGridList.MasterTableView.GetItems(GridItemType.GroupHeader)<br>                    gpheaderItem.Cells(0).Visible = False<br>                Next<br>            End If<br><br>            Dim sourcestring As [String] = e.Cell.Text<br>            Dim match As Match<br>            Dim matchpattern As [String] = ".*?<a.*?>(.*?)</a>.*?"<br>            match = Regex.Match(sourcestring, matchpattern, RegexOptions.Multiline Or RegexOptions.IgnoreCase)<br>            If match.Success Then<br>                e.Cell.Text = match.Groups(1).Value<br>            End If<br>            RadGridList.MasterTableView.GetItems(GridItemType.FilteringItem)<br>            RadGridList.MasterTableView.GetItems(GridItemType.Header)<br>            For Each GridItem As GridCommandItem In RadGridList.MasterTableView.GetItems(GridItemType.CommandItem)<br><br>                GridItem.Visible = False<br>            Next        <br><br><br>        End Sub

<ClientEvents OnRequestStart="onRequestStart" />

function onRequestStart(sender, args) {
                       if ((args.get_eventTarget().indexOf("ExportToExcelButton") >= 0) || (args.get_eventTarget().indexOf("ExportToCsvButton") >= 0) || (args.get_eventTarget().indexOf("ExportToWordButton") >= 0) || (args.get_eventTarget().indexOf("ExportToPdfButton") >= 0)) {
                           args.set_enableAjax(false);
                       }
                   }

export on IE browsers gives error as

Internet Explorer cannot display the webpage

for more information ,Radgrid is declared in a usercontrol. need your help in this at earliest.

[Daniel]

Hello Swati,

I suppose that you have https application. If this is so I would recommend that you examine the Export over SSL section in our online documentation.
Exporting - Overview
Let me know if this is not the case.

Regards,
Daniel
the Telerik team