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Problem rendering a radwindow

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Kelin
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Kelin asked on 25 Nov 2010, 01:01 PM
Hi, I'm with a problem when render a radwindow, for some users browsers (IE), not render the title bar with the close button. Yet clean the cookies and temporary files from the IE, but in some cases did resolved and in others no. What can to be the problem? The version of telerik is Q1 2008.

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Rumen
Telerik team
answered on 25 Nov 2010, 05:21 PM
Hello Kelin,

You can experience this problem after an application restart. The titlebar and border images are loaded from the embedded resources in the Telerik.Web.UI.dll which have dynamic urls. When the application is restarted, the web browser is trying to load the old invalid paths to the embedded resources, but not the newly generated ones.

You can easily fix this browser caching problem, by registering the skin of RadWindow from a CDN server or the external skins of the control which have fixed paths.


Kind regards,
Rumen
the Telerik team
Browse the vast support resources we have to jumpstart your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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Kelin
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answered on 25 Nov 2010, 06:10 PM
Hello, the version is Q1 2008, can I to fix this browser caching problem with the Telerik CDN? Cleaning the cache only by properties of IE not would solve? put the key on web.config is the sufficient? Thanks.
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Georgi Tunev
Telerik team
answered on 26 Nov 2010, 03:22 PM
Hello Kelin,

To be able to use the CDN, you need to use a recent version of the controls (at least Q3 2009 Service Pack 1).


All the best,
Georgi Tunev
the Telerik team
Browse the vast support resources we have to jumpstart your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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Rumen
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Kelin
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Georgi Tunev
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