Problem RadEditor.ExportToPdf();

3 posts, 0 answers
  1. Pablo
    Pablo avatar
    5 posts
    Member since:
    Sep 2011

    Posted 21 Sep 2011 Link to this post

    hi guys, it's my first post here !
    i'm from chile, sorry but my english isnt perfect :P

    i've a problem with RadEditor. I call a js method from onclick button, this js method call a HTML text from database and then paste this HTML text in my RadEditor, but when i try to export (method radEditor.ExportToPdf()) the file dont have kb, is null



    HTML TEXT FROM DATABASE (IMAGE)
    view radeditor.jpg


    FILE DONT HAVE KB (IMAGE)
    view no kb file.jpg


    Any idea ?
  2. Stanimir
    Admin
    Stanimir avatar
    1654 posts

    Posted 22 Sep 2011 Link to this post

    Hello Pablo,

    Are you experiencing the problem regardless of what the content is? If so send us the code where you are using the pdf exporting functionality of RadEditor.

    There are cases when a particular content is breaking the pdf export functionality. Send me the HTML source, which comes from the database, so I will be able to review it and advise you further.


    Best wishes,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  3. Pablo
    Pablo avatar
    5 posts
    Member since:
    Sep 2011

    Posted 22 Sep 2011 Link to this post

    thanks for answer

    i found the error code, html text had a <sup></sup> that was the problem now i can export :D
    thanks Stanimir
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