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Problem RadEditor.ExportToPdf();

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Pablo
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Pablo asked on 21 Sep 2011, 09:15 PM
hi guys, it's my first post here !
i'm from chile, sorry but my english isnt perfect :P

i've a problem with RadEditor. I call a js method from onclick button, this js method call a HTML text from database and then paste this HTML text in my RadEditor, but when i try to export (method radEditor.ExportToPdf()) the file dont have kb, is null



HTML TEXT FROM DATABASE (IMAGE)
view radeditor.jpg


FILE DONT HAVE KB (IMAGE)
view no kb file.jpg


Any idea ?

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Stanimir
Telerik team
answered on 22 Sep 2011, 06:40 AM
Hello Pablo,

Are you experiencing the problem regardless of what the content is? If so send us the code where you are using the pdf exporting functionality of RadEditor.

There are cases when a particular content is breaking the pdf export functionality. Send me the HTML source, which comes from the database, so I will be able to review it and advise you further.


Best wishes,
Stanimir
the Telerik team
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Pablo
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answered on 22 Sep 2011, 01:55 PM
thanks for answer

i found the error code, html text had a <sup></sup> that was the problem now i can export :D
thanks Stanimir
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Pablo
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