Problem pasting in Word File

2 posts, 0 answers
  1. Bob Areddy
    Bob Areddy avatar
    9 posts
    Member since:
    Jul 2010

    Posted 11 May 2011 Link to this post

    My client is having a number of problems pasting in a Word document and retaining the formatting.  I can reproduce the problem in the Telerik Demo site located at:

    I have the Q1 2011 version installed in our app as well.

    The issue varies based on the browser I'm testing it in.  The main issue is in IE7 and IE8:

    - If I paste the attached word doc and Clean it, The bullets lose their indentation and numbering (everything gets numbered "1")
    -If I past and don't clean it, everything appears OK at first, but if you go to HTML view, then back to Design view, the bullets lose their indentation and fonts change styles, and even some content is lost. 

    I am pasting from Word 2010 on Windows 7 if that matters.

    ...i am unable to attach my sample word doc for you to test.  Please advise.
  2. Rumen
    Rumen avatar
    13804 posts

    Posted 16 May 2011 Link to this post

    Hi Bob Areddy,

    The forums do not allow attachments different from images. Could you open a support ticket and send the zipped Word document so that I can reproduce the problems?

    Thank you for your cooperation.

    Best regards,
    the Telerik team

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