I integrate a dynamic tooltipmanage feed by DB with an ajax call. I notice that the tooltip has problem to position himself if I set it to be middle or top. No problem for bottom.
If I force the height, the position is ok, but it's not so good when I have only some words in a big balloon.
3 Answers, 1 is accepted
answered on 01 Nov 2007, 03:10 PM
Can you please open a new support ticket and send us a small sample project where the problem can be reproduced? Just make sure that the project can be run locally and attach it to the support thread - we will check it right away and do our best to help.
I have this issue too. I can't send example code as its a huge project and would take too much time to isolate an example. The issue IS that when a tooltip appears and dynamically resizes, the top left corner is always anchored to the position requested while the body of the tooltip grows downwards to encompass the content - even if you specify a fixed height. As Erik points out, this is fine if you are positioning your tooltips to the right or bottom of the clicked element, but if you want it positioned to the top or right its no good. The tooltip should reposition itself in relation to the bottom, right corner if this is the case. This is causing huge problems for me as i don't want my element covered by the tooltip when it appears and resizes.
answered on 04 Dec 2007, 08:12 AM
Hello Sime, Without a test project, I am afraid that there is not much that we can do. In case Erik provides us with one, I will make sure that we post the solution here as well.
In the meantime, could you please make sure you are using the latest version of the Prometheus controls? Could you additionally send us a screenshot of problem? I would as well ask you to take a few minutes to try to reproduce the problem with our Server Side API online example.