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Nopermissionstomovefile in Document Manager

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XiMnet Malaysia
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XiMnet Malaysia asked on 13 Nov 2018, 09:58 AM

Hi,

We deployed a page with the editor with Document Manager in a shared hosting.

We can add/delete file but when try to move file, we get the error Nopermissionstomovefile.

Please refer to the attachment.

How can we fix this issue?

Thanks.

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Rumen
Telerik team
answered on 15 Nov 2018, 08:42 AM
Hi,

Do you have a custom file browser content provider or you are using the default one?

Has the NETWORK SERVICE account set to have full read and write permissions over the file folders?

Can you share the markup/code of how exactly the Images paths are set (ViewPath, UploadPaths, DeletePaths)?

Do you experience the problem if you set the paths to point to the root of the web app with "~/", e.g.


<telerik:RadEditor id="RadEditor1" runat="server">
    <DocumentManager ViewPaths="~/" UploadPaths="~/" DeletePaths="~/" />
</telerik:RadEditor>


Can you test the scenario with the latest version 2019.3.910 (R3 2018)?

Best regards,
Rumen
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