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[Solved] No firefox or chrome support?

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Robbe Morris
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Robbe Morris asked on 09 Feb 2010, 02:58 PM
I'm not a fan of either of these browsers but some of our visitors are.  I am using the January release.  The editor just hides the toolbar.

http://www.eggheadcafe.com/forumpostsubmission.aspx?topicid=36&forumpostid=10144850

Unfortunately, you'd have to have a free eggheadcafe account to see the editor...

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Schlurk
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answered on 09 Feb 2010, 03:29 PM
I've actually been using FireFox with my RadEditor for a while without any issues. Have you looked over the demos to see if you can see any of this behavior?
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Robbe Morris
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answered on 09 Feb 2010, 04:11 PM

 

<asp:UpdatePanel ID="UpdatePanel1" runat="server">

 

 

<ContentTemplate>

 

 

<telerik:RadEditor runat="server" ID="RadEditor1" Skin="Office2007" Height="515" Width="702" ContentAreaCssFile="~/StyleSheetEditor.css" ExternalDialogsPath="~/ExternalDialogs/" TabIndex="2">

 

 

<ImageManager/>

 

 

<CssFiles>

 

 

<telerik:EditorCssFile Value="~/StyleSheetEditor.css" />

 

 

</CssFiles>

 

 

</telerik:RadEditor>

 

 

</ContentTemplate>

 

 

</asp:UpdatePanel>

 


stylesheeteditor.css

body

{

 

font-family: Segoe UI, Tahoma,Verdana, Arial, Helvetica; font-size: 13px; color: #505050; height:100%;

 

 

background-color: #FFFFFF !important;

 

 

text-align: left !important;

 

 

word-wrap: break-word !important;

 

}


code behind

 

this.RadEditor1.ToolbarMode = Telerik.Web.UI.EditorToolbarMode.Default;

 

 

this.RadEditor1.ToolsFile = "~/FullSetOfTools.xml";

 

 

this.RadEditor1.EnableResize = true;

 

 

this.RadEditor1.EditModes = Telerik.Web.UI.EditModes.Design | Telerik.Web.UI.EditModes.Html;

 

this.RadEditor1.ImageManager.ViewPaths = new string[] { "~/FileUpload/stuff" };

 

 

this.RadEditor1.ImageManager.UploadPaths = this.RadEditor1.ImageManager.ViewPaths;

 

 

this.RadEditor1.ImageManager.SearchPatterns = new string[] { "*.jpg", "*.jpeg", "*.gif", "*.png", "*.zip" };

 


See anything in here that is either incorrect or perhaps missing that would cause the toolbar to be hidden?

You are right, chrome works with the demo on telerik.com (was up late last night and didn't even think to check it - duh...).

I created a temporary account with the email of telerik@telerik.com and password of telerik.  I'll delete the account
once this is resolved.  Use these credentials to see what I'm referring to.

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Dobromir
Telerik team
answered on 10 Feb 2010, 12:25 PM
Hi Robbe,

I examined the page and I noticed that in Firefox and Chrome the tools container have applied style="overflow:hidden; height:0;" to it, however, the code you have pasted looks OK.
We are not aware of such problem and since you are the first one to report it, I would like to ask you to open a support ticket and attach a sample project reproducing this problem so we can investigate it further.

Sincerely yours,
Dobromir
the Telerik team

Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Follow the status of features or bugs in PITS and vote for them to affect their priority.
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Robbe Morris
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answered on 10 Feb 2010, 06:56 PM
Ok, took me awhile but I've figured out what causes this behavior in Google Chrome.

#region

 

Page PreInit

 

 

public virtual void Page_PreInit(object sender, EventArgs e)

 

{

 

// This hides the toolbar in chrome.

 

 

this.ClientTarget = "upLevel";

 

}

#endregion


On this particular page, I don't really need this setting.  Commenting it out has fixed the issue.
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Schlurk
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Robbe Morris
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Dobromir
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