mp4 video does not play in IE 11 on Windows 7

1 posts, 0 answers
  1. Andy
    Andy avatar
    11 posts
    Member since:
    Nov 2006

    Posted 22 Aug 2017 Link to this post


    I am having problem to display video in RadMediaPlayer

    Server Environment:
    Windows Server 2008 R2
    IIS 7.5
    Video file format mp4

    Client Environment:

    Windows 10
    IE Version 11.540.15063.0

    Windows 7
    IE Version 11.0.9600.18163

    There was not MIME type "video/mp4" in the IIS - I have added that one

    After that the video displays in the Chrome, FF, and IE 11 on Windows 10, but does not in IE 11 on Windows 7
    When I changed source from local file (/video/testvideo.mp4) to Telerik demo site example
    The video displays correct in the all browsers on Windows 10 and Windows 7.

    Thank you

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