Modal Window in Firefox 3

2 posts, 0 answers
  1. Albert Shenker
    Albert Shenker avatar
    583 posts
    Member since:
    Mar 2004

    Posted 14 Jul 2009 Link to this post

    I have upgraded to Q2 2009 on a new project. One of my pages has a link which opens a rad window using window.radopen. I am having no problems in Firefox 3, however, one of my users is experiencing the following:

    When he clicks on the link, nothing happens. I had him check the Error console and it was blank. So, apparently on his machine, there is some sort of setting that is preventing Rad Window from working in conjunction with Firefox. His version is FF 3.0.11 (.NET CLR 3.5.30729). I have this very same version of FF and everything works fine. Has anyone experienced something like this and do you know what might be going on?
  2. Fiko
    Fiko avatar
    1406 posts

    Posted 16 Jul 2009 Link to this post

    Hello Albert,

    A possible reason for that issue could be the fact that the JavaScript is disabled on the client's browser. Please note that our controls require the JavaScript to be enabled on the client's browser (it is enabled by default). Could you please check the above mentioned on the problematic machine? Also you could test the same page under different browsers on the same machine in order to isolate the problem.

    I hope this helps.

    Kind regards,
    the Telerik team

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