Dominique PITTET
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Dominique PITTET
asked on 22 Jun 2009, 04:31 PM
Hello Support,
I probably miss something...
A video I added with MediaManager runs the first time I inserted it, but not any later time.
After you insert a video, you would normally like to stop it once (because it starts automatically when inserted), save the change and try. No. I can not run it. It does not start itself, nor I can click the play.
I verified the video file path is correct. What else should I verify?
Thanks,
Dominique
I probably miss something...
A video I added with MediaManager runs the first time I inserted it, but not any later time.
After you insert a video, you would normally like to stop it once (because it starts automatically when inserted), save the change and try. No. I can not run it. It does not start itself, nor I can click the play.
I verified the video file path is correct. What else should I verify?
Thanks,
Dominique
1 Answer, 1 is accepted
0
Hello Dominique,
Could you please open an official support ticket. There you can provide us with the video that you are trying to add. This way we will be able to try reproducing the problem on our side.
Thank you .
Sincerely yours,
Stanimir
the Telerik team
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Could you please open an official support ticket. There you can provide us with the video that you are trying to add. This way we will be able to try reproducing the problem on our side.
Thank you .
Sincerely yours,
Stanimir
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.