Issue with editor not loading text

2 posts, 0 answers
  1. John
    John avatar
    1 posts
    Member since:
    Aug 2012

    Posted 03 Aug 2012 Link to this post

    We are running SharePoint 2010 and the version of the editor is 6.1.6.0. The web part is in Page Content. The issue crops up when I try to edit the page. When I go into edit the page in the browser (doesn't matter which, happens in Chrome, Firefox, IE) the page loads the content, however, the telerik editor web part does not load the text that is already in the field.  Also the ribbon is totally grayed out when I enter the edit mode. On a side note, when I enter the Edit Properties from the ribbon I get a duplication of the Page Content section. But, the second one is the one that I can edit. The first does nothing.

    I would like to know if this is a Sharepoint issue or if this is something to do with the webpart. If it is sharepoint then perhaps you can point me in the right direction. Same thing for the webpart, if there is something that I can do, please let me know. Thanks in advance, and if this is all ready addressed in another thread let me know.
  2. Rumen
    Admin
    Rumen avatar
    14419 posts

    Posted 08 Aug 2012 Link to this post

    Hi,

    The problem is very odd and I am not aware of it. Could you please record and share a Jing video demonstrating the whole scenario and the problem so that we can see what is happening?

    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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