Issue in RadEditor Tools (Document Manager, Image Manager etc)

3 posts, 0 answers
  1. JELWI
    JELWI avatar
    1 posts
    Member since:
    Mar 2011

    Posted 20 Jan 2014 Link to this post

    RadEditor is loaded perfectly but the popup that are generated from it i.e Image Manager, Document Manager, Media Manager, etc. even the About Box (Info Box) are lacking the design (CSS). Having issue within the RadEditor in IE (all versions) using Telerik DLL version Q3 2013. Its working totally fine in Firefox.

    Snapshots attached for exact issue!
    Please provide solution.

  2. Shinu
    Shinu avatar
    17764 posts
    Member since:
    Mar 2007

    Posted 20 Jan 2014 Link to this post

    Hi,

    Unfortunately I couldn't replicate the issue at my end. Please have a look into the sample code snippet which works fine at my end.

    ASPX:
    <telerik:RadEditor ID="RadEditor1" runat="server">
        <Content>
        This is an Example Page.
        </Content>
    </telerik:RadEditor>

    Please provide your code if it doesn't help.
    Thanks,
    Shinu.
  3. Ianko
    Admin
    Ianko avatar
    1940 posts

    Posted 20 Jan 2014 Link to this post

    Hello Jelwi,

    I have answered to this question in the opened support ticket on the same topic. Please let us continue the conversation from the there, so that I could be able to track the provided information more properly.

    For anyone interested in this matter:

    This problem is generally reproduced when the httpHandlers are missing form the web.config file of the application. More about this, you can find in this article.

    Additionally, related behavior could occur due to a browser limitation in IE and because of it some of the CSS rules are not loaded into the content of the page. If this is the case, it is recommended to enable the CDN support.

    Regards,
    Ianko
    Telerik
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