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Installing RadControls on SP 2010

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EricLand
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EricLand asked on 04 Nov 2010, 12:14 AM
After installing, then removing (due to troubleshooting issues) now when I try to repair or remove the Rad Controls, I get an error that reads:

"This installation requires Microsoft SharePoint 2010 or Microsoft SharePoint Foundation. Please ensure you have (said) installed"

Now I can't install, repair or remove the controls anymore.

Is the registry messed perhaps? I was able to install/repair the Telerik.web.ui msi fine... but not Telerik AJAX controls for 2010.

I am running this on a single server setup in a dev environment with Server 2008 and SharePoint 2010 Foundation/Server. Like I said, it installed once. I retracted the solution, and had to recreate the port 80 web application, and after that is when I started having the issue.

I also had the 2007 controls in the content database which I'm trying to replace. It's been very confusing on what to do with the old controls... and the only reason I'm trying this update is that any content that was created using the 2007 controls don't work when I try to view the content in the 2010 after attaching the 2010 server to the 2007 content database.

any help would be greatly appreciated. thank you.

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Petar
Telerik team
answered on 04 Nov 2010, 10:10 AM
Hello EricLand,

Sorry for the cause inconvenience. The problem that you are experiencing is cause by a glitch in the installer that is already addressed and is fixed for the next release which is coming shortly.

To remove the RadControls for ASP.NET Ajax and Sharepoint 2010 go and uninstall it from the Programs and Features section in the Control Panel.

Sincerely yours,
Petar
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Petar
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