In telerik Radwizard ,On Render = Active Step ,telerik:AjaxUpdatedControl not working properly

[Swetalana]

If you can help with below scenario : I have a radwizard and there 7 wizard steps.And every wizard steps belongs to different user control . And Each User control has its own telerik:AjaxUpdatedControl to work with ajaxRequest . It works fine with all its Ajax request when RenderedSteps="All" .But Ajax request doesnt work when RenderedSteps="Active".It will be great if you can help with this.
Thanks

[Vessy]

Hi Swetalana,

The approach we recommend for such scenarios is using RadAjaxManager (and respectively, RadAjaxManagerProxy) like described in the following help article:
https://docs.telerik.com/devtools/aspnet-ajax/controls/ajaxmanager/how-to/radajax-and-webusercontrols

If this does not help to achieve the target result, please, open a primary support ticket and attach a runnable sample demonstrating the exact scenario you have so we can examine the problem and advise you further.

Regards,
Vessy
Progress Telerik

[Swetalana]

Thanks Vessy,

I am using the approach you have mentioned  but it doesn't work for the below scenario:

In RadWirard, When RenderedSteps="Active", UpdatedControl  declared in .ascx file doent work .

It works well for RenderedSteps="All".

 

Unfortunate, I am not getting password reset link for my office account so I am using my person account for posting which doesn't  support raising ticket.

Thanks,

Lana

[Vessy]

Hi Lana,

RadAjaxManager looks for a rendered content when wrapping a control in an update panel, so if only the active step is rendered it will be the only step that will be updated. A similar issue is explained in the following help article, I will advise you to review it:
https://www.telerik.com/support/kb/aspnet-ajax/ajaxmanager/details/placeholder-is-not-updated-by-radajaxmanager

Regards,
Vessy
Progress Telerik