ImageEditor: Please, provide valid image dimensions

2 posts, 0 answers
  1. -DJ-
    -DJ- avatar
    263 posts
    Member since:
    Oct 2004

    Posted 02 Sep 2009 Link to this post

    Hi guys.

    All of a sudden I started getting this popup-message every time I try to save an image in the image editor.

    I can't remember changing anything remotely connected to the image editor in weeks.
    Both the width and height textboxes are filled with valid pixel value.

    It doesn't matter what type of an image it is.
    It doesn't matter if I actually change the dimensions or not.

    Has anyone experienced this?


  2. Lini
    Lini avatar
    2144 posts

    Posted 07 Sep 2009 Link to this post


    This error means that the Image Editor dialog was unable to submit its data to the server correctly. The image data is submitted using a simple hidden <input> HTML element.

    What you need to do is check your application for any modules that might be modifying the posted values of HTML forms. If you have upgraded your application with a more recent version of the Telerik.Web.UI assembly and are using the ExternalDialogsPath property of the RadEditor, check if you have also updated the EditorDialogs folder to the latest version. Finally, you can use a HTTP debugging proxy (Fiddler for IE, Firebug's Net panel for Firefox) and examine the posted forms data when you click the Save button in the Image Editor dialog. Look for the "imageData" value.

    Sincerely yours,
    the Telerik team

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