Hi,
I've used the editor for an email program, but run into one problem with the images. All mail clients (Gmail, Hotmail, Outlook, etc.) all have differences in handling CSS/XHTML and the way Q2 2009 formats the properties is creating a lot of inconsistency for us. For example: not all mail clients observe a style="margin:5px" but instead only want or recognize hspace or vspace. Same goes for image scaling, especially when a message gets forwarded. If it is a style="height:100px; width:100px;" some clients lose this information and the pictures revert back to original size.
Lastly, some mail clients do not like image alignment being handled as a style="float:left;" but it always works as align="left" across the board.
Obviously turning off ConvertToXHTML can allow someone with HTML knowledge to fix it at the HTML level, but the average user who builds the email doesn't always know HTML and just uses the image manager which always inserts with style="" for the properities. If at all possible it would be nice to be able to leave ConvertToXHTML on as well, so that all non-image items are formatted as expected and to current standards, but if it has to be off we can try it that way.
Is there any way for us to work around this to be able to use the original properties such as hspace, vspace, align for images, since modern XHTML and standards isn't always accepted by the mail clients?
Thanks for any help and recommendations. :)
I've used the editor for an email program, but run into one problem with the images. All mail clients (Gmail, Hotmail, Outlook, etc.) all have differences in handling CSS/XHTML and the way Q2 2009 formats the properties is creating a lot of inconsistency for us. For example: not all mail clients observe a style="margin:5px" but instead only want or recognize hspace or vspace. Same goes for image scaling, especially when a message gets forwarded. If it is a style="height:100px; width:100px;" some clients lose this information and the pictures revert back to original size.
Lastly, some mail clients do not like image alignment being handled as a style="float:left;" but it always works as align="left" across the board.
Obviously turning off ConvertToXHTML can allow someone with HTML knowledge to fix it at the HTML level, but the average user who builds the email doesn't always know HTML and just uses the image manager which always inserts with style="" for the properities. If at all possible it would be nice to be able to leave ConvertToXHTML on as well, so that all non-image items are formatted as expected and to current standards, but if it has to be off we can try it that way.
Is there any way for us to work around this to be able to use the original properties such as hspace, vspace, align for images, since modern XHTML and standards isn't always accepted by the mail clients?
Thanks for any help and recommendations. :)
