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Image Manager - Times Out when I select a folder

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Trevor
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Trevor asked on 26 Aug 2010, 05:31 PM
When using radEditor I open the image manager and it loads everything fine.
As soon as i select a folder it shows the animated waiting circle and hangs for a few minutes then it times out.
this only happens on some browsers using IE. it doesn't happen when I use fire fox.
This has been happening for months and I need to resolve the issue immediately.

Regards,

Trevor

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Rumen
Telerik team
answered on 31 Aug 2010, 08:03 AM
Hello Todd,

How many image files and folders reside in the folder that you try to open? If there is a large amount of files this could cause the reported problem.

Another problem could be that the Ajax request is blocked for some reason. You can check with Fiddler what happens when you select a folder.

We can help you if you send a live URL to the problematic page and a sample working project that demonstrates the problem. Once we reproduce the issue on our side, we will debug it and do our best to provide a solution.

Best regards,
Rumen
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