Image Manager Does Not Refesh File Tree

2 posts, 1 answers
  1. Randy
    Randy avatar
    12 posts
    Member since:
    Jan 2012

    Posted 24 Jun 2013 Link to this post

    When using the Image Manager in the Rad Editor, after choosing a file to upload, the image manger file tree is wiped out, and not displayed. I have to refresh the interface to see the files in the tree again. We are using 2013 Q2, and the Azure Content Provider code from CodePlex.

    Any help would be greatly appeciated.

    Thank you!
  2. Answer
    Vessy avatar
    2213 posts

    Posted 27 Jun 2013 Link to this post

    Hello Randy,

    The experienced issue is most probably due to wrong configuration of the ViewPaths of FileExplorer (which is the control listing the files).
    • Could you verify that you are using the content provider from this code library: Azure FileBrowserContentProvider?
    • Could you place some files inside the pointed folder and see if they would be displayed inside the control? In they are not visible, this means that the control cannot find the wanted folder.

    Another possible variant is if you do not have enough permissions in the pointed folder - you can test this using the approach described in the following article: Troubleshooting

    Hope this information will be helpful.

    Veselina Raykova
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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