[Solved] HotFix ..Install..Help, Please...OnlineHelp out of date/incorrect

[E C Jowitt]

Hi,

from the online help,..
http://www.telerik.com/help/aspnet/editor/installusinghotfix.html

Point 10 of the help ...

10. [Optional. Follow this step only if you intend to use skins different from the default or if you plan to modify the JavaScript files
Exceptions: Because of the specific control features, you will always need to copy RadControls for Telerik RadChart, Telerik RadEditor, Telerik RadSpell and Telerik RadWindow products. ]
Copy the new RadControls folder to the root of your web-application.

(Well ....There is no RadControls Folder in the HotFix zip ..only individual folders for scripts and Skins, within each of these folders are subfolders per RadControl)
and the structures are quite different.

eg. Original (ex 2008.2)
Has

• RadControls
  • Ajax
    • Skins
    • Scripts
  • Calendar ...
  • Chart
  • .....
  • Editor
    • Controls
    • Dialogs
    • Localization
    • Scripts
    • Skins
    • Xhtml

and the zip..has an entirely different folder structure....

• RootFolder
  • Scripts
    • Editor
      • EditorDialogs

 

Are we supposed to then copy each one (script + skin individually) across to each matching folder (not all match either).

Or...Delete all that were in the RadControls folder of  the app, and then copy across the Scripts and The Skins folders as is, from the unzipped HotFix folders??

Also,

Wish the Download page part of the telerik YourAccount , to Downloads, to some  link at the bottom re inhouse builds (where you actually get the fix!!)  site  (Help on this is also outdated, bears no resemblance to Site structure, naming conventions anymore), could really warn the user there,  that Downloading the New version Installer.exe,  and doing the install WHEN the client already has an older version installed will lead to some serious GAC issues , so  rather then use the the Zip.  Can't they be Placed  together so one does'nt have to go searching elsewhere for the ZIp or Hotfix downloadables...with some indication as to which to download / use and why...Like warning , do this and lose 10 years of your life, or do it  this way, and save yourself pain.
 It's not obvious until you have done the new install, run into all sorts of GAc issues, and read the documentation, and more, and hours later,  having just  deleted the whole bloody lot out of the gac, and not replaced any either, found out you actullay needed the zip    and now have apps to fix and then decided to just live with the dll's in each App's bin folder. Upgrade the Web.Ui.Dll and each controls reference to it in the bin.
ps the help says copy the dll (singular) from the zips bin dir....there are 2 dll's and an xml file in that folder. so is it the Web.UI.DLL or the Web.Design dll ???  or both.??


Fustrated, pissed off and days behind on my dev schedule.

But the rest and controls....bar issues with Editor not working in Popup rad windows are still great...just wish I could get to use the new ones ..eg Grid Export to pdf,...New Editor dialogs etc.

please use the following "Developers" email addr when responding.
Thanks

 [e-mail]

[Paul]

Hi E C Jowitt,

The mentioned article refers to the 'Classic' version of RadEditor for ASP.NET. If you are using RadControls for ASP.NET AJAX you should take a look at this help article.

Regards,
Paul
the Telerik team

Check out Telerik Trainer , the state of the art learning tool for Telerik products.

[Andreas Ladis]

Hi,

I have installed the Q1 release with the documentation.

Now i have downloaded the Q2 release documentation but when i open the chm file i see nothing.

What should i do?

Regards,
Eleni

[Paul]

Hello Andreas,

Please refer to this forum post for details on the matter.

Best wishes,
Paul
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.