I'm not sure if this is a problem for us but I thought I should mention it anyway.
We're testing an app with a fairly conventional RadGrid.
On the machine my co-worker was using to test, the filter buttons were not visible when running in IE9, although clicking on where they should be did bring up the menu.
He is the only one so far to report this problem in IE9. The only difference between his machine and mine (both running Windows 7) is that his machine is running a slightly older version of IE9, Update Version 9.06 while I'm running 9.10. The app is running Telerik controls version 2012.2.607.40.
Anyone else have this problem?
We're testing an app with a fairly conventional RadGrid.
On the machine my co-worker was using to test, the filter buttons were not visible when running in IE9, although clicking on where they should be did bring up the menu.
He is the only one so far to report this problem in IE9. The only difference between his machine and mine (both running Windows 7) is that his machine is running a slightly older version of IE9, Update Version 9.06 while I'm running 9.10. The app is running Telerik controls version 2012.2.607.40.
Anyone else have this problem?
6 Answers, 1 is accepted
0
Hi Boris,
I am afraid we are not able to replicate the issue by the provided information so far. Do you face this problem with any of our demos?
http://demos.telerik.com/aspnet-ajax/grid/examples/generalfeatures/filtering/defaultcs.aspx
Please provide us the exact steps to reproduce the issue or open a support ticket to send us a sample runnable application demonstrating the erratic behavior. Thus, we will be able to further analyze the problem and provide a proper solution.
Regards,
Eyup
the Telerik team
I am afraid we are not able to replicate the issue by the provided information so far. Do you face this problem with any of our demos?
http://demos.telerik.com/aspnet-ajax/grid/examples/generalfeatures/filtering/defaultcs.aspx
Please provide us the exact steps to reproduce the issue or open a support ticket to send us a sample runnable application demonstrating the erratic behavior. Thus, we will be able to further analyze the problem and provide a proper solution.
Regards,
Eyup
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Boris
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answered on 22 Jan 2013, 06:04 PM
Let's just forget this one. He was the only one having this problem. It must be his machine.
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Kyle Brown
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answered on 31 Jul 2013, 02:53 AM
I have this problem with IE10 (10.0.9200.16635), on Windows 8 using both the desktop and app versions of IE with Compatibility Mode turned on or off. The same issue does not exist in Chrome. I did not test other browsers.
Filter images do not appear for some skins (such as Black, Office2010Black, Office 2007, etc.) and appear fine for others (such as Default, or Silk). I did not test all skins independently, but the ones mentioned are broken both on a local project as well on the demo site (http://demos.telerik.com/aspnet-ajax/grid/examples/generalfeatures/filtering/defaultcs.aspx).
As mentioned in a previous post, I can still click where the button should appear and have the filter menu displayed.
Filter images do not appear for some skins (such as Black, Office2010Black, Office 2007, etc.) and appear fine for others (such as Default, or Silk). I did not test all skins independently, but the ones mentioned are broken both on a local project as well on the demo site (http://demos.telerik.com/aspnet-ajax/grid/examples/generalfeatures/filtering/defaultcs.aspx).
As mentioned in a previous post, I can still click where the button should appear and have the filter menu displayed.
0
Hi Kyle,
We are still not able to reproduce the issue, however, another user has reported that this problem may be caused by the following setting:
Regards,
Eyup
Telerik
We are still not able to reproduce the issue, however, another user has reported that this problem may be caused by the following setting:
Internet Options of IE 10 -> Advanced -> Accelerated graphics ->
Check "Use software rendering instead of GPU rendering"
Regards,
Eyup
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Kyle Brown
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answered on 02 Aug 2013, 01:40 PM
Eyup,
Thank you for responding. Unfortunately, changing this setting does not fix the problem.
Thank you for responding. Unfortunately, changing this setting does not fix the problem.
0
Hello Kyle,
As my colleague Eyup previously mentioned all our efforts to replicate the issue locally failed. We used the same IE version as you provide and the filters icon appears as expected with all skins on our local tests. Could you please inspect your requests using the console and verify if all styles request passed correctly and if any errors appear?
Regards,
Maria Ilieva
Telerik
As my colleague Eyup previously mentioned all our efforts to replicate the issue locally failed. We used the same IE version as you provide and the filters icon appears as expected with all skins on our local tests. Could you please inspect your requests using the console and verify if all styles request passed correctly and if any errors appear?
Regards,
Maria Ilieva
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.