Font Name Display Problem in IE

3 posts, 0 answers
  1. Dan Ehrmann
    Dan Ehrmann avatar
    165 posts
    Member since:
    Jul 2004

    Posted 28 May 2013 Link to this post

    I have populated the FontNames tool with a list in toolsfile.xml (standard fonts like Arial, etc), plus some additional fonts using FontNames.Add() in code. The additional fonts are hosted elsewhere, and are loaded with css @font-face statements.

    All the fonts appear in the drop down list, and are correctly applied to content, so the important part is working well.

    The problem occurs when you put your cursor in some text which has a font applied. If it is one of the common fonts, the FontName tool correclty displays the name of the font. If it is one of the uncommon fonts I added to the list, the tool shows somethng like this: "Thread-00002640-Id-0000017d" instead of the actual font name.

     
    Works correclty in Forefox and Webkit browsers

    Any ideas on how to get IE to display the proper font name?

    I am using version 2012.3.1308.40

  2. Joana
    Admin
    Joana avatar
    205 posts

    Posted 31 May 2013 Link to this post

    Hello Dan,

    I wasn't able to reproduce the described issue. You can review these articles related to the subject: Editor-fonts and Font-Face-Rule. Could you please give us more information whether the issue is reproduced in all versions of IE and what is the environment where you have encountered it. Additionally, you see whether the issue is reproduced with the latest version of RadControls - currently it is Q1 2013 SP2?

    If it is not a difficulty for you, could you please send us a simple, fully runnable project so that we will be able to reproduce the issue and give you more reliable information?

    I am looking forward to receiving your reply.

    Regards,
    Joana
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  3. Dan Ehrmann
    Dan Ehrmann avatar
    165 posts
    Member since:
    Jul 2004

    Posted 01 Jun 2013 Link to this post

    I have created a small project that demonstrates the problem and I will open a ticket
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