FileExporer not working when mounted in IIS

5 posts, 0 answers
  1. Andrés Salinas
    Andrés Salinas avatar
    8 posts
    Member since:
    Sep 2009

    Posted 21 Sep 2009 Link to this post

    I have a page using the FileExplorer component. It works great when I'm debugging in Visual Studio 2008, but when I copy all the project right to the IIS path, I can't press the create new folder or upload buttons. Also I can't rename files or folders.

    I'm using Vista SP2 64-bits.

    Thanks for the help!
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 23 Sep 2009 Link to this post

    Hello Andrés,

    If the buttons are disabled, this means that the UploadPaths settings are not set correctly and the directories set with the "path" properties do not exist.
    Please check the paths and make sure that the ones set for the RadFileExplorer indeed exist on the server as well.


    Sincerely yours,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  3. Andrés Salinas
    Andrés Salinas avatar
    8 posts
    Member since:
    Sep 2009

    Posted 23 Sep 2009 Link to this post

    hi,

    the paths are set alright, because I can see folders in the left-side explorer.

    I'm attaching a screenshot, so you can see.

    Thanks!

    http://img121.imageshack.us/img121/5839/54275838.jpg
  4. Fiko
    Admin
    Fiko avatar
    1406 posts

    Posted 24 Sep 2009 Link to this post

    Hello Andrés,

    I am not quite sure what may cause the problem in your case. Could you please test it in different browsers and provide me with the result of the tests? In case that he problem exists only in a specific browsers, please reset it to default settings and try again. Additionally, please test the RadFielExplorer in our online demos and let us know whether the problem exists. I ask you these in order to isolate the problem and provide an adequate solution.
    It will be best if you open a new support ticket and send me a runnable project that reproduces the problem, including detailed reproduction steps. Then I will do my best to provide a solution as soon as possible.

    I am looking forward to hearing from you.

    Best wishes,
    Fiko
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  5. Andrés Salinas
    Andrés Salinas avatar
    8 posts
    Member since:
    Sep 2009

    Posted 11 Nov 2009 Link to this post

    the problem was with the server date.

    the date wasn't correct, and once we changed it, everything worked.

    thanks anyway for the help!
Back to Top