[Solved] extra-wide grid - not rendering scrollbars

[matt]

Hello,

I have a RadGrid on the page that is very wide, requiring the user to scroll horizontally to see it all. In IE 6, this renders fine and behaves normally. In modern browsers on Windows Vista (testing on: IE 7, Firefox 17, Safari 5) it does not...the browser's window scrollbars don't appear on screen, so the user cannot scroll horizontally to see the extra grid columns.

Screenshot attached.

Any idea why this is happening? I'm on version 2009.9.826.35. I realize it's old, but it was last updated 8/26/2009, aftere IE 7 was released (3/2009), so I'd think the grid would be compatible w/ IE 7.


thanks!
matt

[matt]

any clues on this? should the 2009 version render the grid properly w/ IE 7?


thanks,
matt

[Pavlina]

Hello,

To avoid this erroneous behaviour in IE7 you should upgrade to latest version of RadControls for ASP.NET AJAX.

Greetings,
Pavlina
the Telerik team

[matt]

pavlina,

that's an expensive fix -- $800-1000.

is this problem a known-bug in v2009 w/ IE7, Firefox, and Safari? I'm confused how that could be possible since v2009 existed while IE7 was out. can you explain in more detail?


matt

[Pavlina]

Hello,

If you can provide a live url where the problem can be observed, we will do our best to provide a workaround for version 2009.9.826.35 of the controls which you are using.

Regards,
Pavlina
the Telerik team

[matt]

hey pavina,

we downloaded a current trial of ASP.NET AJAX controls (2013.2.717.35), and I'm saddened to say the rendering problem is still visible in our IE 8 and Firebox v22. Pic attached (in the pic i had just clicked the "Update" button which expanded the grid's width to off-screen...no scrollbars to access it, tho).

boy, was really hoping it was our older version of the controls, but it appears not. 

i cant put it on a public facing website because of confidential intranet nature, etc.. could there be any grid properties that would affect dynamic rendering of the scrollbars?



thanks,
matt

[matt]

found it!

it was a line in our CSS that was hiding overflow content:

.content {z-index:3; overflow:hidden; }

...removing it fixes the missing scrollbars issue.


thanks!
matt