exporttoexcel and exporttoword gives junk vales from read grid

6 posts, 0 answers
  1. Nithin
    Nithin avatar
    4 posts
    Member since:
    Jan 2013

    Posted 12 Aug 2015 Link to this post

    Ian using read grid view to display details on my website. But the exporttoexcel and exporttoword options give me junk balus as result. What's as the exporttoword2007 and exporttoexcel2007 works correctly.

    what's the reason for this. Does this have anything to do with the word out office installation on the servers?

    I am using an old version telerik 4.0.1.

     Please assist.

  2. Kostadin
    Admin
    Kostadin avatar
    1733 posts

    Posted 17 Aug 2015 Link to this post

    Hi Nithin,

    Note that with the latest version of our controls we provide a new export formats which export the grid to new XLSX and DOCX format. Also I am not sure which version is the one you are using. Could you please select a Properties when you right click on the Telerik.Web.UI dll file and check the product version in the Details tab?

    Regards,
    Kostadin
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  3. Nithin
    Nithin avatar
    4 posts
    Member since:
    Jan 2013

    Posted 01 Sep 2015 in reply to Kostadin Link to this post

    Hi Team,

     The DLL that we are using is RadGrid.Net2.dll with version 4.5.1.0

     Thanks

    Nithin

  4. Kostadin
    Admin
    Kostadin avatar
    1733 posts

    Posted 04 Sep 2015 Link to this post

    Hi Nithin,

    Note that the version that you are using is not supported from a long time ago. Also this version does not support the new Excel and Word formats. I would recommend you to update to some recent version and check whether the issue that you are facing remains.

    Regards,
    Kostadin
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  5. Nithin
    Nithin avatar
    4 posts
    Member since:
    Jan 2013

    Posted 04 Sep 2015 in reply to Kostadin Link to this post

    Hi,

     The issue is resolved by changing the export function from exporttoword  to exporttoword2007. I am wondering what are the difference between them and even though they produce DOC files how come one the exporttoword2007 creates proper output. Basically I am looking for the Reason. Does it have anything to do with the change of DOC file types to Word ​97-2003 document?

     Thanks

    Nithin

  6. Nithin
    Nithin avatar
    4 posts
    Member since:
    Jan 2013

    Posted 08 Sep 2015 in reply to Nithin Link to this post

    Dear Team any update on the reason for this issue?
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