I am getting a pop window with the error, "Error Loading RadChart image" You may wish to check the ASP.NET Trace for further details. Display Stack Trace?"
This happens on a dashboard page upon login, but when I navigate to the dashboard after navigating out, the error goes away and the page/chart is fine.
It also seems to happen randomly, the error does not appear for the same user (same broswer IE 8) when I log out and log back in.
I'm not sure how to troubleshoot this because i can't seem to find any type of stack trace. When i click OK to show the trace, it redirects to a page showing just the chart. The error only happens once we deploy to our testing enviroment and does not happen in debug mode.
I did a view source and saw this, but it doesn't really help.
<img alt='' style='border-width: 0px;' usemap='#imctl00_ContentPlaceHolder1_EntityChart2_RadChart3' src='ChartImage.axd?UseSession=true&ChartID=c4e9029e-4f90-430b-bba9-59118e55da78_chart_ctl00$ContentPlaceHolder1$EntityChart2$RadChart3&imageFormat=Png&random=0.966815818085715' onerror="if(confirm('Error loading RadChart image.\nYou may also wish to check the ASP.NET Trace for further details.\nDisplay stack trace?'))window.location.href=this.src;" /><input id="ctl00_ContentPlaceHolder1_EntityChart2_RadChart3_ClientState" name="ctl00_ContentPlaceHolder1_EntityChart2_RadChart3_ClientState" type="hidden" />
Please provide some guidance on how we can troubleshoot this.
Telerik.Web.Design.dll - 2009.02.0701.35
Telerik.Web.UI.dll - 2009.02.0701.35
.NET 3.5 Framework