[Solved] Error 800a025e occured when using RadEditor in UpdatePanel

[peng]

Hello,

I have a problem when using editor.

I don't know how to upload the attachment. so i just describe the process.

1. using UpdatePanel in the page
2. add 2 buttons in the UpdatePanel ContentTemplate
3. Button1 used for create the radEditor dynamic
4. when the editor is shown, input some text in the Editor, select all, change the text color, then click anywhere in the edit area(if keep selected state, the issue will disappear)
5. Button2 can do anything, just make sure it do the asynchronous postback.
6. when the result is back, click in the edit area, error 800a025e occured.

I personally think the cursor position make the problem.

Browser:IE7
Version:2008.Q3.SP1

Thanks for your reply.

[Coofucoo]

Is anyone know how to fix this problem?

[Georgi Tunev]

Hi Coofucoo,

I tried to reproduce the problem locally but to no avail. Please open a support ticket and send us a small sample project where this issue can be observed - we will check it and do our best to help.

Regards,
Georgi Tunev
the Telerik team

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[Coofucoo]

We do have demo project, but could you tell us how to open a support ticket? or you can give us your support email address?

[Georgi Tunev]

Hi Coofucoo,

Just log in your Client.Net account and go to the Your Support / Support Tickets / Support Ticket section. From there you can choose the product for which you would like to send a ticket - for convenience I added a screenshot to this reply.
 
Attach the project there and we will check it right away.


All the best,
Georgi Tunev
the Telerik team

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[peng]

okay, we already send the demo project to you.

ticket ID is : 178922

[Nikolay Raykov]

Hello Peng,

I have already answered your question in the ticket you sent us. For your convenience I am pasting the workaround for this problem:

void btnShow_Click(object sender, EventArgs e)
{
    divShow.InnerHtml = radEditor1.Content;
    string script = "window.setTimeout(function(){$find('" + radEditor1.ClientID + "').setFocus();}, 0);";
    ScriptManager.RegisterClientScriptBlock(this, this.GetType(), "focus", script, true);
}

Sincerely yours,
Nikolay Raykov
the Telerik team

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[Jeffrey Sylvan]

Will this be resolved in the next release, or do we have to do a manual fix for now?

[Rumen]

Hi Jeffrey,

The problem should be fixed in the latest official release of RadEditor. Could you please download the latest SP1 Q1 2009 build of RadControls for ASP.NET AJAX and try to reproduce the problem?

If you still experience this problem, please open a support ticket and send a sample working project that demonstrates it.

Best regards,
Rumen
the Telerik team

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[kereal]

Hello

I've recently experienced the same error with the Q2 version. I don't add the editor dynamically, but its visibility is changed during postback. This only happens when using IE7 and it is hard to understand the exact conditions when it's happening.

The fix code provided seems to be working.

K