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Empty tooltip in a mouse over of a RadFileExplorer

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FileExplorer
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Alexis
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Alexis asked on 09 Oct 2015, 01:16 PM

Hello,

 

This happends in IE, working ok in Chrome.

Any workarround? 

Regards,

 

Alexis.

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Vessy
Telerik team
answered on 14 Oct 2015, 10:33 AM
Hi Alexis,

I tried to reproduce the demonstrated behavior in IE, but to no avail. Are you hovering any of the custom columns added to FileExplroer when the problem occurs? Can you try to replicate the same in our custom colums demo and tell us the exact steps for its reproduction? - http://demos.telerik.com/aspnet-ajax/fileexplorer/examples/applicationscenarios/customgridcolumns/defaultcs.aspx

Regards,
Vessy
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Alexis
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answered on 14 Oct 2015, 01:28 PM

Hello Vessy, thanks for your answer.

 The hover is in a row, not in the header of the column. In your sample, it's a mouse hover in the row NewFolder, column Size (value is empty). If I do a mouse hover in my application in that situation, appears an empty hover.

 

 Regards,

 

Alexis.

 

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Vessy
Telerik team
answered on 19 Oct 2015, 08:51 AM
Hi Alexis,

I tested the row hovering over an empty Size column cell, but still I am not able to replicate the empty tooltip issue. I tested the previously linked demo in Firefox, Chrome, IE8-9-10, but to no avail. Are you reproducing the problem only in a specific browser and its version? Can you record a small video with the steps for reproducing the issue in our live demo, so we can see whether we are leaving anything out?

Regards,
Vessy
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Alexis
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