HI Telerix team,
I have datepickers ,dropdowns, recurrence editor elements and a save and cancel button in inline edit template. Recently, when the application was given for user testing, it was found that none of the elements responded to the user clicks, they don't appear disabled but they don't simply respond. The save and cancel button works though. The inline insert template with similar elements works fine. I haven't come across this problem during development and local testing.What could be the possible cause for such issue? Any help with this, please?
Thanks,
Kalpana
I have datepickers ,dropdowns, recurrence editor elements and a save and cancel button in inline edit template. Recently, when the application was given for user testing, it was found that none of the elements responded to the user clicks, they don't appear disabled but they don't simply respond. The save and cancel button works though. The inline insert template with similar elements works fine. I haven't come across this problem during development and local testing.What could be the possible cause for such issue? Any help with this, please?
Thanks,
Kalpana
1 Answer, 1 is accepted
0
Hi Kalpana,
That's a strange problem indeed. If you cannot replicate it locally, then it is possible that the issue is related to web resources, so please review the help topic on Web Resources Troubleshooting. I hope this helps.
Regards,
Peter
the Telerik team
That's a strange problem indeed. If you cannot replicate it locally, then it is possible that the issue is related to web resources, so please review the help topic on Web Resources Troubleshooting. I hope this helps.
Regards,
Peter
the Telerik team
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