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[Solved] Editor not working in IE8

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Editor

This is a migrated thread and some comments may be shown as answers.

Neil asked on 14 Aug 2009, 03:23 PM

We have a fairly simple radEditor, and in firefox, it's fine: when we bold something, its bold. When we double-click on something previously bolded, the bold icon is highlighted, and the same for the rest of the style-changing icons (italics, underline, paragraph alignment, etc - literally ALL of them).

However, in IE8, nothing. If we change the font, the font will change in the editor window, but that's it: bold, italics, alignment, underline, nothing that changes the actual _appearance_ of the font in the editor window. When you look at the HTML code, the tags are there, but in design and preview mode, its just plain text.

When I turn compatability mode on in IE8, BOOM! The editor doesn't work at ALL (I can include a screenshot if asked - just a jumble of broken images and unrecognizable junk).

So, in FF, we're fine, in IE8, we dead. Any thoughts would be much appreciated.

3 Answers, 1 is accepted

answered on 18 Aug 2009, 11:53 AM

Hi Neil,

In Q1 2009 SP1 (version 2009.1.402) we provided support for IE8 and fixed the bugs reported by our customers that occur in that browser. Could you please double check that you are using indeed version 2009.1.402? If so then please upgrade to the latest Q2 2009 and see whether the problem still persists.

If you are currently unable to upgrade to a newer or the latest version of RadEditor for ASP.NET AJAX then my suggestion is to put the following meta tag in the page with RadEditor:

<meta http-equiv="X-UA-Compatible" content="IE=7" />

and see whether you still experience the Image manager problem.

Best regards,
Rumen
the Telerik team

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answered on 18 Aug 2009, 08:27 PM

I don't think you're understanding our issue - we're not having a problem w/ the image manager.

We're having a problem w/ the styles indicated by the HTML aren't being reflected either in design view or the preview. So, for example, if you change some text to bold, it doesn't APPEAR as bold - but if you go into the HTML, it IS <strong>'d.

And we can't figure out WHAT is going on w/ it.

Just FYI, when we inserted the META line you requested above, the control BLEW up. Badly. The control didn't appear at all - instead, only a partial toolbar appeared, but instead of running horizontally across the top, the toolbar appeared vertically down the left edge, and is only partially displayed. I can email an image if you'd like to see it.

thanks again.