Jeno Mozes
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Jeno Mozes
asked on 14 Apr 2010, 06:00 PM
From production logs of our application we see that editor.get_html() method call intermittently fails and returns a value of undefined. This failure highly correlates with FF 3.5.9 and above browsers. Any ideas, on this issue?
1 Answer, 1 is accepted
0
Hi Jeno,
I am not aware of such a problem and you are the first to report it. My recommendation is to upgrade to the latest Q1 2010 build and see whether the problem still persists.
If you still experience the issue, then isolate it in a sample working project and send it for examination by opening a support ticket and providing step-by-step instructions about how to replicate it on our side.
Kind regards,
Rumen
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
I am not aware of such a problem and you are the first to report it. My recommendation is to upgrade to the latest Q1 2010 build and see whether the problem still persists.
If you still experience the issue, then isolate it in a sample working project and send it for examination by opening a support ticket and providing step-by-step instructions about how to replicate it on our side.
Kind regards,
Rumen
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.