[Solved] Dialogue windows don't work

[Michael Dunbar]

I have added a prometheus radeditor to a pageview within a multipage and when clicking on any buttons that require dialogues to open I get a JavaScript error: this._container has no properties. I was attempting to follow the online example but these are all based around the old editor?

radTS:RadMultiPage ID="mpMultiPage" runat="server" SelectedIndex="0" RenderSelectedPageOnly="true">
        <radTS:PageView ID="pvPage1" runat="server">
            <telerik:RadEditor ID="reEditorHome" runat="server" Language="en-GB" ToolsFile="~/App_Data/Tools.xml"
            ImageManager-ViewPaths="~/App_Themes/RadControls/Editor/UserDir/Images"
            ImageManager-UploadPaths="~/Editor/Img/UserDir/Marketing"
            ImageManager-DeletePaths="~/Editor/Img/UserDir/Marketing"
            ImageManager-MaxUploadFileSize="200000">
                <Content>
                </Content>
            </telerik:RadEditor>
        </radTS:PageView>
        <radTS:PageView ID="pvPage2" runat="server"></radTS:PageView>
        <radTS:PageView ID="pvPage3" runat="server"></radTS:PageView>
        <radTS:PageView ID="pvPage4" runat="server"></radTS:PageView>
    </radTS:RadMultiPage>

[Georgi Tunev]

Hi Michael,

I've tried to reproduce the problem locally, but to no avail. Can you please make sure that you are using the latest version of RadControls Prometheus? I am asking you this because we've had a similar problem in previous versions of RadEditor Prometheus, but it was fixed in the last service pack.



Regards,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Michael Dunbar]

Hi,

It appears I am not using the latest release. I am downloading it now and will try to see if it fixes the problem.

I wasn't aware there had been a release, do you not email your customers when you do this? Also, what's the best way of upgrading? Do I just install it and rebuild the solution or do I need to go through and individually update dlls?

I'll let you know how I get on.

Thanks.

[Michael Dunbar]

Hi,

Downloaded and installed the latest version, replaced all the dlls and the problem persists. Any ideas?

Is it best to use the old editor until this one is "stable", as I notice the ajaxspellchecker also doesn't work?

Thanks,

Michael

[Georgi Tunev]

Hi Michael,

My tests were done with the "Futures" release of RadControls Prometheus - I apologize for not explicitly mentioning this in my reply. For convenience I've attached a screenshot of the download location to this thread.

If you have updated your application with the "Futures" but you still experience problems, it will be best to open a new support ticket and send us your application or a small sample one which reproduces the problem.

Please make sure that the project can be run locally and send it to us - we will check it right away and if there are any problems, we will do our best to fix them right away.


Best wishes,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Michael Dunbar]

Great thanks!

Apparently I need to add something to my web config file now, but I'll do a search of the forum as I seem to remember seeing another thread on this recently.