I am having trouble with the deployment of an application using the Telerik.Web.UI version 2009.2.701.35 controls.
All testing on the development machine between IE8 and Firefox have been successful and the below issue only arises once deployed to the Windows Server 2003 server. Dev machine is on Vista with latest patches running VS 2008.
The Issue:
I have a form that has some editable grids and a couple of forviews. This is in an ASCX file that is loaded dynamically into a RadPane object and follows the correct lifecycle. In Dev, the events all fire as expected in IE8 and Firefox. If i Publish the application to a site on the same machine and access it through either localhost or the machine name, the events fire as expected.
As soon as i take a copy of the published site and deploy it on the Windows Server 2003 machine, all events fire as expected under Firefox BUT NOT IE8!! If i click on the Add new... command button on the Grid in IE8 the ASCX control disappears from the form. Same result if i click on any normal asp.net button. Firefox does not have this issue. All renders correctly with the Grid going into edit mode and the ability to update and delete all working.
I am using an AjaxManager to handle the event firing, however i have even tried it without the AjaxManager and this issue remains.
How can this be? What is so different between the two browsers? And what is causing this to appear on the Windows Server 2003 box? Is there something needed in the deployment? I have looked through the Help on deployment but none have fixed this issue.
Any help greatly appreciated as we are supposed to have deployed this app a number of days ago.
thanks
Jordan
All testing on the development machine between IE8 and Firefox have been successful and the below issue only arises once deployed to the Windows Server 2003 server. Dev machine is on Vista with latest patches running VS 2008.
The Issue:
I have a form that has some editable grids and a couple of forviews. This is in an ASCX file that is loaded dynamically into a RadPane object and follows the correct lifecycle. In Dev, the events all fire as expected in IE8 and Firefox. If i Publish the application to a site on the same machine and access it through either localhost or the machine name, the events fire as expected.
As soon as i take a copy of the published site and deploy it on the Windows Server 2003 machine, all events fire as expected under Firefox BUT NOT IE8!! If i click on the Add new... command button on the Grid in IE8 the ASCX control disappears from the form. Same result if i click on any normal asp.net button. Firefox does not have this issue. All renders correctly with the Grid going into edit mode and the ability to update and delete all working.
I am using an AjaxManager to handle the event firing, however i have even tried it without the AjaxManager and this issue remains.
How can this be? What is so different between the two browsers? And what is causing this to appear on the Windows Server 2003 box? Is there something needed in the deployment? I have looked through the Help on deployment but none have fixed this issue.
Any help greatly appreciated as we are supposed to have deployed this app a number of days ago.
thanks
Jordan
1 Answer, 1 is accepted
0
Hello Jordan,
The provided information is not sufficient for us to determine the exact cause for the problem. We've examined the url you've sent in the support ticket and it seems that for some reason in IE the request is not initiated from the correct control. Judging by the output it seems you have some nested AjaxPanels which is generally not advisable. Can you please try disabling ajax not only for the problematic page but for any user controls it might contain as well?
We've also noticed that the response is compressed so you can try disabling the compression (be it IIS or RadCompression) and see if that has any impact on the behavior.
Kind regards,
Pavel
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
The provided information is not sufficient for us to determine the exact cause for the problem. We've examined the url you've sent in the support ticket and it seems that for some reason in IE the request is not initiated from the correct control. Judging by the output it seems you have some nested AjaxPanels which is generally not advisable. Can you please try disabling ajax not only for the problematic page but for any user controls it might contain as well?
We've also noticed that the response is compressed so you can try disabling the compression (be it IIS or RadCompression) and see if that has any impact on the behavior.
Kind regards,
Pavel
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.