Convertfonttospanfilter Error

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Devender
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Devender asked on 12 May 2021, 05:32 PM | edited on 14 May 2021, 02:51 PM

I have an Asp.net website , and telerik controls on it.  On page load I get ConvertFontToSpanfilter error as an alert. On clicking few times 'OK' on alert i am able to proceed normally.

I am not able to figure it out why it's happening . As i know we can disable the filter but is there any specific reason it's happening?

becasue it's random - right now i don't see on my pages

 

 

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Vessy
Telerik team
answered on 14 May 2021, 02:32 PM

Hi Devender,

We are not aware of such behavior in our controls. Can you make a global search for "ConvertFontToSpanfilter" in the problematic application and see if there is no some explicit call of the filter somewhere?

Regards,
Vessy
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Devender
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commented on 14 May 2021, 02:48 PM

Thank you for your reply
I searched it globally there is only 1 place - which is default setting "radEditor.ContentFiltes = Telerik.Web.UI.EditorFilters.ConvertFontToSpan" used.

Anything related to browser?
or Interference with any updates you arev aware of?
Plugin related?
Devender
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commented on 14 May 2021, 02:52 PM

I have also attached the error. Please take a look and reply at your earliest convenience
Vessy
Telerik team
commented on 18 May 2021, 07:38 AM

Hi Devender,

Thanks a lot for the update. It seems that the content of the Editor is breaking the ConvertFontToSpan filter, hence the attached error is thrown.

Can you send me the content of the editor which is generating the error?

Also, can you test the Editor from the following demo with the same content and let me know the result?

https://demos.telerik.com/aspnet-ajax/editor/examples/builtincontentfilters/defaultcs.aspx

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