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Control Panel Update Loop - Cannot open

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Kris
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Kris asked on 03 Jun 2013, 07:43 PM
Whenever I open the Control Panel it says that there is an update available, I click OK, it downloads and installs but when Control Panel comes back up it says that there is an update available and the loop repeats and cannot get past it.  I even downloaded the Control Panel installer manually and right clicked on and chose Run as Administrator and it did the same thing.  No error and the installer seems to go through fine but still the issue remains.

Anyone else?

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Biliana Ficheva
Telerik team
answered on 06 Jun 2013, 11:31 AM
Hi Kris,

Unfortunately I wasn't able to reproduce the problem on my side.

What I could suggest is the following:
1. Open Windows Control Panel and go to Uninstall a program.
2. Search for Telerik Control Panel and if you have it installed, uninstall it.
3. Log in to your Telerik Account and from the first page which is opened after log in download the latest Telerik Control Panel.
3. Run the downloaded file and check if you could install or update any of our products.

Let me know if this helped.

Regards,
Biliana Ficheva
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CT
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answered on 10 Jul 2013, 07:52 AM
Hello,

I have the same issue on my server (a MS windows server standard edition with SP2, x86).

I also tried uninstalling the control panel and installing it afterwards.

Any other way to install the new telerik control version (besides using the control panel)?

Thank you,

CT
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Dyanko
Telerik team
answered on 10 Jul 2013, 12:21 PM
Hello Claudiu,

Thank you for writing us.

We had a small technical issue. Would please give it another try?

Please let me know if the issue still occurs.

Regards,
Dyanko
Telerik

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Kris
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Biliana Ficheva
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CT
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Dyanko
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