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Captcha not working in IE8

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Captcha
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Sabby
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Sabby asked on 31 Jan 2013, 10:02 PM
I am testing RadCaptcha on IE8 and it is not working. See the attached image how it looks IE 8. 

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Slav
Telerik team
answered on 05 Feb 2013, 01:21 PM
Hello Sabby,

The RadCaptcha displays grey image when the CaptchaImage cannot be found. This could be a result of:
 - Using the captcha in a website with enabled load balancing. This help article contains more information about the scenario;
 - Clearing the Cache/Session of your project. The CaptchaImage is stored in the Cache by default or in the Session if the control is configured as described in the help article, linked above. If the storage location used by the captcha is cleared, the image will not be displayed.

Regards,
Slav
the Telerik team
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Sabby
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answered on 06 Feb 2013, 01:12 AM
Yes, I am using Captcha in a website with load balancing. It works fine in all other browsers but only breaks sometime in IE 8. Is the article the only proposed solution to this ?
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Slav
Telerik team
answered on 08 Feb 2013, 01:59 PM
Hello Sabby,

It is strange that you are encountering the problem only under IE8. Nevertheless, the steps, described in the linked help article, are required in a WebFarm/WebGarden scenario in order to ensure that the captcha image will always be available.

All the best,
Slav
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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