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Cannot uninstall telerik trial?

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Shengpan Song
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Shengpan Song asked on 17 May 2010, 03:10 PM
Hello,telerik.
    When I uninstalled telerik trial,I met question that can not removed.
    As the attach file show,and I have deleted the install file.
Please help me,otherwise I can not update the telerik tools.

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Andrey
Telerik team
answered on 18 May 2010, 10:15 AM
Hello Shengpan Song,

I am sorry to hear you are experiencing such issues. To my regret we have yet to meet an issue like it.

I would suggest redownloading the requested trial version installer and using it for uninstallation.

You should be able to get the required installer from the following location:
RadControls for ASP.NET AJAX Trial Version: 2009.3 1103

Please, do not hesitate to contact us if you meet any further difficulties.

Kind regards,
Andrey
the Telerik team

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