Can't load chart, got time out error message

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2 posts, 0 answers
  1. Duy
    Duy  avatar
    69 posts
    Member since:
    Apr 2009

    Posted 29 Jun 2009 Link to this post

    Hi,

    I got complain from user that he has some experience difficulties to load the chart.  Some internet connections are fine but other are not, it takes huge of time to load the chart and got error time out.  He use the same laptop.   May I know the security setting might cause the issue to load the chart?  Thanks in advance.

    Regards,

    Duy
  2. Ves
    Admin
    Ves avatar
    2927 posts

    Posted 03 Jul 2009 Link to this post

    Hello Duy ,

    Currently we are not aware of such issues with RadChart. Can you please provide more details about your scenario and what are the differences in the cases when the chart works fine and when it does not work fine. What is the exact error message you get?

    All the best,
    Ves
    the Telerik team

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