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Can not search in Forum

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n/a asked on 18 Sep 2019, 06:57 AM

sometimes when i clicked the search,always showed the circle.

Can you help me why  Thanks.

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Attila Antal
Telerik team
answered on 20 Sep 2019, 02:49 PM

Hello,

Most likely there is a server error generated at the time the loading indicator stays displayed and keeps spinning. You can find it out easily by disabling AJAX on the page: Get more descriptive errors by disabling AJAX

I would also advise you to open the Developer Tools of the Browser by pressing the F12 key on your keyboard and monitor the Console tab for potential JavaScript errors. They must be eliminated in order to keep the application running. Once the dev tools are ready, test the application again.

If the above steps did not help you find out the cause of the problem, please share more details on the product you are using and the scenario you are trying to achieve. Also, sharing the Markup/Server-Side code would be very helpful for us to understand more on the current configuration.

 

I look forward to hearing from you.

 

Kind regards,
Attila Antal
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answered on 23 Sep 2019, 05:24 AM

Thanks Attila Antal

     This page is the telerik forum which is not my develop. 

     

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Attila Antal
Telerik team
answered on 24 Sep 2019, 07:49 PM

Hi,

I apologize, I have not noticed the screenshot you've shared and automatically assumed that your are experiencing problems with your project.

My colleagues and me have made several tests but we were unable to replicate the issue. Here is a short video demonstrating that: Serach Functionality on Telerik Forum

If you try again, will the issue occur?

 

Kind regards,
Attila Antal
Progress Telerik

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answered on 07 Nov 2019, 03:41 AM

Dear Attila Antal:

       We could not visit google in china.

       I found your page invoke the javascript of google.

       So we can not visit search page. 

 

       Now can we visit the old search page in telerik?

 
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Attila Antal
Telerik team
answered on 11 Nov 2019, 04:21 PM

Hello,

Thank you for the additional clarification. It is now clear what why the issue happens, and we are looking into alternatives.

Kind regards,
Attila Antal
Progress Telerik

Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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